Property Manager

Location: Woolwich, SE2

Salary: £38,000 - £42,000

Working Hours: Monday-Friday (9am-5:30pm)

Job Code: JD2031

Property Manager

We're looking for a skilled and organised Property Manager to provide comprehensive housing management for our clients’ modern new-build properties in London.

This diverse role will see you managing Discount Market Rent (DMR) and private shared ownership units, with responsibility for service charge accounts and a strong emphasis on resident satisfaction.

If you're a team player with a passion for property management and excellent customer service skills, and you're looking for a primarily site-based role in London with some remote flexibility, apply today!

Key Responsibilities:

• Serve as the primary contact for residents in Build to Rent (BTR) and private shared ownership properties.
• Oversee the full tenancy journey for DMR and BTR units, including viewings, move-ins, and move-outs.
• Enhance resident experience through quarterly engagement activities to foster a sense of community.
• Coordinate and lead resident meetings and on-site ESG strategy events to promote sustainability and community engagement.
• Handle resident queries and manage the defects process with developers, adhering to the Defect Liability Period and established procedures
• Manage building operations, including general repairs, defect monitoring, and estate services.
• Tender and oversee contractors for cleaning, gardening, and monthly PPM tasks (compliance).
• Conduct regular property inspections and provide reports on building and grounds conditions.
• Ensure compliance with health & safety (H&S) regulations, fulfilling landlord and management obligations.
• Perform weekly void flushing for unoccupied units.
• Manage the site’s service charge budget and provide annual reports.
• Meet client KPIs, ensuring timely and accurate monthly reporting.
• Support the Regional Manager in achieving performance targets.
• Handle all tenancy-related tasks, including deposit negotiations and general administration.
• Conduct viewings and facilitate move-ins for vacant DMR and shared ownership units.
• Oversee and log tenant repairs within KPI timescales, ensuring timely resolution.

The successful candidate will have:

• Experience in Build to Rent, Residential Lettings, or Block Leasehold Management.
• Friendly, approachable, and highly organised, with strong problem-solving and communication skills.
• Flexible in working varied hours to meet residents’ needs.
• Possess or be willing to obtain an ARLA Level 3 or MIRPM qualification.

Benefits:

• 25 days holiday + bank holidays
• Competitive pension scheme
• Employee assistance program
• Flexible working policy
• Fully funded ARLA and MIRPM qualifications, including memberships and course costs (subject to probation completion

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available.