Property Manager

Company Overview

Clearview Recruitment are delighted to be working with a well-established lettings agency based in Trowbridge. Due to continued growth within their lettings department, they are now looking to recruit a motivated and hard-working Property Manager to join their friendly and professional team.

Role Overview

This is a fantastic opportunity for an experienced customer service or administration professional to build a career within property, with full estate agency experience not essential. The successful candidate will take responsibility for managing a portfolio of approximately 150 properties, working closely with landlords, tenants and contractors to ensure properties are maintained and issues are dealt with promptly and professionally.

The role would suit someone highly organised, detail-focused and confident dealing with a variety of people and situations.

Key Responsibilities

• Manage a portfolio of approximately 150 properties


• Answer telephone calls and deal with enquiries in a professional and friendly manner


• Meet and assist clients visiting the office


• Liaise with landlords, tenants and contractors regarding maintenance and repairs


• Coordinate repairs and contractor works in a timely and efficient manner


• Book and carry out mid-term property inspections


• Conduct managed check-ins


• Handle utility bills and liaise with energy suppliers


• Manage deposit return negotiations


• Maintain accurate and comprehensive records and notes


• Ensure all property management matters are dealt with efficiently and professionally


• Deal calmly and confidently with any issues that arise between tenants, landlords and contractors

Skills and Qualifications

• Previous experience in a customer service or administrative role


• Estate agency or property experience is desirable but not essential


• Strong administrative and organisational skills


• Excellent attention to detail


• Ability to maintain meticulous and comprehensive records


• Confident communicating with landlords, tenants, contractors and clients


• Ability to remain calm and professional when dealing with challenging situations


• Friendly and professional telephone manner


• Full UK driving licence and access to a car is essential due to the requirement to carry out property inspections

Package and Benefits

• £28,000 - £30,000 per annum, depending on experience


• 20 days annual leave plus bank holidays


• Monday to Friday, 9am - 6pm


• Some Saturdays, 9am - 4pm, with a day off in lieu


• Full-time position


• Opportunity to develop a career within the property sector


• Supportive and professional working environment