Property Manager

Our client is a long established estate agency based in an affluent location in West London, known for their excellent and attentive customer service and local knowledge and expertise.

Key Responsibilities:
Effectively manage a portfolio of approx. 90 residential properties
Effective Communication: Always ensuring Landlords, Tenants, contractors are kept up to date with issues
Dealing with day to day repairs and maintenance issues
Negotiating deposit releases on behalf of tenants and landlords, dealing with dilapidations and calculating deductions.
Dealing with utilities on behalf of tenants & landlords
Working with the Tenancy Manager to arrange gas safeties and EICR’s - keeping compliance documents up to date.
Organising inspections and check-out processes
Ensure all management systems are kept up to date and maintained
Achieving set KPI’s
Delivering excellent customer service at all times

Person Specification/Requirements:
Excellent team player with a flexible approach to work
A proven track record within Property Management - 2 years + experience in AST Property Management is essential.
Level 3 ARLA Qualified - essential.
Excellent written and communication skills
Ability to work effectively in a busy environment as part of a team
Be adaptable, solution driven and proactive.
Excellent customer service skills.
Positive attitude and willingness to learn
Enjoys working in a close-knit team.