Property Manager - Winchmore Hill

Property Manager - Winchmore Hill

As a Property Manager, you will be responsible for overseeing and managing a portfolio of residential properties, ensuring the smooth operation of properties, maintaining tenant satisfaction, and ensuring compliance with regulations.
The Property Manager will be involved in all aspects of property management, including maintenance, budgeting, and tenant/landlord relations.

KEY RESPONSIBILITIES:
• Property Management: Oversee the day-to-day operations of multiple residential properties, ensuring they are well-maintained and operating efficiently.
• Landlord & Tenant Relations: Maintain positive relationships with tenants & landlords and address any concerns or issues promptly.
• Contractor Management: Select, manage, and maintain relationships with vendors, contractors, and service providers to ensure the efficient operation of the properties.
• Maintenance Co-ordination: Respond to maintenance issues as they arise, promptly and efficiently, instructing appropriate contractors in accordance with landlords’ or Directors’ wishes. Manage and schedule regular maintenance and repairs for properties. Ensure that all work is completed on time whilst maintaining high standards of quality. Carry out property visits as required and oversee mid-term inspections, queries and follow up.
• Financial Management: Oversee rent collection, ensure timely payments, and address late payments. Prepare and manage property reports. Ensure properties have ongoing rent guarantees and oversee claims.
• Compliance: Ensure that properties comply with all statutory regulations.
• Renewals & Terminations: Manage renewals and terminations, including arranging final property inspections and move-out processes. deposit dilapidations and disputes.

EXPERIENCE:
Essential requirements
• Experience in Property Management
• Good understanding of Lettings and Property Management procedures
• Experience of dealing with maintenance issues, safety certificate’s, notices (Section 8’s & Section 21’s)
• A desire to deliver an excellent experience at all times.

SKILLS & ATTRIBUTES:
Essential requirements
• Able to demonstrate a professional approach to customer service
• Able to build rapport, develop and maintain relationships
• Excellent telephone manner
• Superb organisational skills and able to prioritise workload
• Able to work under pressure and to tight deadlines
• Excellent problem-solving skills

QUALIFICATIONS:
Essential requirements
• Driving license and own vehicle.
Desirable requirements
• ARLA qualification beneficial