Property Officer

Confero Recruitment is delighted to be supporting a respected Housing Association in Central Scotland to recruit a Property Services Officer to join their Property Services team.

This is an excellent opportunity for an experienced housing or property professional with a strong background in responsive repairs, void property management, contractor management, and customer service within the social housing sector.

Key Responsibilities

* Manage reactive repairs and void maintenance services to ensure high-quality outcomes for tenants.

* Oversee contractor performance, quality standards, compliance requirements, and service delivery targets.

* Coordinate damp and mould cases, ensuring legislative timescales are met.

* Carry out property inspections, including complex repairs, void properties, and post-work quality inspections.

* Monitor and report on repairs, void performance, and contractor KPIs.

* Manage complaints, insurance claims, rechargeable repairs, and alteration requests.

* Support and supervise Property Services team members, including performance management and development.

* Build positive relationships with tenants, contractors, and external stakeholders to deliver excellent customer service.

About You

* Previous experience within a social housing, housing association, local authority, or property maintenance environment.

* Strong knowledge of responsive repairs, voids management, contractor supervision, and maintenance services.

* Experience producing performance reports and monitoring service standards.

* Excellent communication, customer service, and organisational skills.

* Full UK driving licence and access to a vehicle for business use.

What's on Offer

* Opportunity to work for a well-established Housing Association committed to delivering excellent services to its customers.

* Varied and rewarding role with responsibility for repairs, voids, compliance, and contractor management.

* Competitive salary and benefits package.

For further information or to apply, please contact Alasdair Reid
Only candidates based in UK and eligible to work in UK are allowed