Property Repairs Administrator

Job Title: Property Repairs Administrator
Location: Bishop Auckland, DL14 (4 days per week) and Seaham, SR7 (1 day per week), office based
Start Date: ASAP
Contract Type: Temporary until January, with possible extension
Weekly Hours: 35 hours per week

We are recruiting for a Property Repairs Administrator to provide temporary administrative support within a busy housing repairs team.

The role will mainly be based at the Bishop Auckland office, with one day per week at the Seaham office. A full driving licence and access to a vehicle are required to travel to both locations.

Key Responsibilities:

Manage the team inbox, sort referrals and prepare summaries.
Log correspondence and letters accurately on Salesforce.
Produce reports using the QL housing management system.
Contact customers by telephone and email to follow up queries.
Check and book repairs appointments for customers.
Assist repairs planners when required.
Contact customers to arrange post work inspections.
Manage no access cases, liaise with other departments and chase outstanding actions.
Maintain accurate records and Excel spreadsheets.Candidate Profile:

Previous administration experience, ideally within housing, property services or repairs.
Confident using Excel and maintaining accurate data.
Salesforce experience would be beneficial.
Strong customer service and communication skills.
Organised and able to manage competing priorities in a busy environment.
A full driving licence and access to a vehicle.If you are interested in this position and meet the above criteria, please send your CV for consideration.

For further information, please call Lewis at Service Care Solutions on (phone number removed) or email (url removed)
Only candidates based in UK and eligible to work in UK are allowed