Number of Applicants
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Our client based in Norwich city centre is seeking an Administrator / Secretary to support the Valuations team department.
Job Role
• Digital dictation – typing Red Book Valuation Reports, HomeBuyer Surveys and Building Surveys (ensuring correct template is used).
• Telephone enquires – take calls for valuation and survey enquiries and secure instructions (full training to be provided)
• Diary management – arranging inspections and appointment meetings. Making sure the team have all relevant documents/particulars and keys ready for inspections beforehand.
• Prepare fee quotations, carry out conflict of interest checks and update workload spreadsheet.
• Open files and type instruction letters.
• Receiving and dealing with general enquiries from clients and members of the public.
• To assist and support the team with general administrative tasks.
• Deal with documents and correspondence of team members as required.
• Filing – storage and retrieval of files.
• To deal with incoming and outgoing post.
• Generate invoices for instructions received and completed.
• Chase up overdue invoices.
• Scan and archive files once job completed.
• Provide administration support to the Compliance Partner for BSI ISO:9001 including attendance at audits in addition to completing Bank quarterly returns and management of bank compliance for valuations.
Requirements
• A fast and accurate audio typist with an eye for detail and excellent grammar.
• Incredibly well organised.
• Able to meet tight deadlines.
• Professional and punctual.
• A strong team player with great interpersonal skills.
• Confident in dealing with clients and enquiries.
• Proficiency across all Microsoft software and comfortable using CRM systems.
• Working in a professional services environment, ideally at Personal Assistant (PA) level.
Whats on offer
• Competitive salary & discretionary performance related bonus.
• Modern open plan office in the centre of Norwich.
• Summer and Christmas Staff Parties
• Generous holiday allowance with additional days for length of service and Birthday and discretional bonus day at Christmas
Interested?
Please call Michelle Topley on or email your CV to . Alternatively apply online.
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