Proposition Analyst (Post Office Insurance)

Summary

Salary: Competitive + Benefits
Division: Post Office Insurance
Reporting Line: Product & Propositions Director
Contract Type: Permanent 
Location: London -Hybrid

What to expect

 The Proposition Analyst plays a critical role in supporting the development, optimisation and ongoing performance management of Post Office Insurance’s product portfolio. The role provides analytical insight, market intelligence, and proposition support to ensure products deliver fair value, meet customer needs, and align with POI’s commercial objectives.

Working closely with the Product & Proposition Director, you will contribute to proposition development, commercial planning, insurer partner engagement and the wider product governance framework. The role ensures decisions are evidence-based, commercially robust and customer-focused. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure + bank holidays


• Annual Bonus scheme


• Generous pension contribution


• Life assurance


• Full support from our employee assistance programme and access to our employee benefits platform


• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth.  As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

To be successful in this role you will have proven experience in a an analytical, commercial, product, proposition or insight role (insurance or broader financial services preferred). In addition to this you will have;

• Proficiency in Excel, data visualisation and MI tools.


• Experience working with customer data, market research or MI reporting.


• Strong analytical capability, with experience using data to generate insights and recommendations.


• Understanding of general insurance products, customer journeys and distribution channels.


• Experience supporting cross‑functional commercial initiatives.


• Degree or equivalent experience in a relevant discipline (e.g., business, economics, data analytics).


• Familiarity with FCA product governance requirements and Consumer Duty expectations (desirable).


• Analytical or product‑related qualifications beneficial

About us

Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work  to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.

Application Guidance

If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [email protected]

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.