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Public Liability Team Leader

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Job Description - Public Liability Team Leader

Red Recruitment is recruiting a Public Liability Team Leader in Wirral to join our client, a dedicated personal injury law firm who have an outstanding team of Solicitors who are renowned for their expertise in Personal Injury, Data Breach, and Medical Negligence.

Our client is looking for an Employment Liability/Public Liability Fee Earner (Team Leader) with experience of working in a fast-paced, cost-driven environment.

The salary for this position is £45,000 - £50,000 per annum.

Benefits and Package for a Public Liability Team Leader:

  • Salary: £45,000 - £50,000 per annum
  • Hours: Full-time (Monday - Friday, 9am - 5.30pm)
  • Contract Type: Permanent
  • Location: Wirral (open to candidates from Liverpool)
  • Company Pension/contribution
  • Bonus Scheme
  • Additional target-based leave
  • 28 days annual leave (including bank holidays) which increases after a successful 6-month probation by 1 day (capped at the 4th year)
  • Annual Leave Purchase Scheme
  • Loyalty-based annual leave scheme
  • Office Refreshments
  • Career Development
  • Hybrid working (2 days from home) following a small settling in period
  • If target is met, lunch is also provided once a month

Key Responsibilities of a Public Liability Team Leader:

  • Leading, motivating, and developing a team of EL/PL claims handlers, ensuring high performance and engagement
  • Providing coaching, mentoring, and regular feedback to team members to enhance their skills and knowledge
  • Conducting performance reviews, setting individual and team goals, and promoting continuous learning and professional growth
  • Monitoring and maintaining quality control over claim outcomes, ensuring that all claims are handled in a fair, transparent, and legally compliant manner
  • Overseeing the timely and efficient handling of employment liability and public liability claims, ensuring all claims are managed in line with company policies, legal requirements, and industry best practices
  • Ensuring accurate assessment, investigation, and resolution of claims while managing costs and minimizing exposure
  • Reviewing claims for technical accuracy and assisting the team in complex or high-value claims

Key Skills and Experience of a Public Liability Team Leader:

  • A minimum of 10 years of experience in employment liability and public liability claims handling is required
  • You should have at least 3 years in a leadership or supervisory role
  • Ideally, you will have a proven track record of managing a team in a claims or insurance environment, with expertise in EL/PL claims and legal frameworks
  • Being a Solicitor or FCILEX is preferred
  • You should have knowledge of industry-specific systems and software (e.g., claims management software, legal case management tools)
  • In-depth knowledge of EL/PL policy and procedure, claims processes and relevant legal regulations is essential

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

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