Job Description - Public Sector Account Manager

Public Sector Account Manager
Locations: Solihull or London
Salary: £35,000 - £40,000 basic + £28,000 OTE
Working pattern: 5 days per week onsite
Permanent

We're looking for an experienced Public Sector Account Manager with a strong background in the IT/Technology sector.

This is predominantly an Account Management role (75%), focused on developing existing relationships, driving retention and identifying opportunities for growth, alongside approximately 25% new business development.

You'll manage relationships across the public sector, including NHS organisations, education, councils and charities, working with key stakeholders to understand their requirements and identify relevant technology solutions.

What you'll be doing:

Managing and developing a portfolio of public sector accounts
Building strong, long-term relationships with key decision-makers
Identifying upsell and cross-sell opportunities
Developing new business within the public sector
Managing renewals, commercial discussions and sales opportunities
Working closely with technical, service delivery and project teams
Maintaining an accurate pipeline and forecasts
Supporting customers across IT and technology solutionsThe wider role covers solutions including managed IT services, Microsoft licensing, cloud, cyber security, networking, connectivity, telephony and professional services.

What we're looking for:

Strong Account Management experience, with some New Business exposure with a proven track record of managing, retaining and growing existing customer accounts
Minimum 3 years' recent Public Sector experience
Experience working with NHS, education, councils/local government and/or charities
Good understanding of public sector vertical markets
Knowledge of public sector frameworks and procurement processes
Previous experience within the IT/Technology, MSP, telecommunications or managed services sector
Strong commercial and relationship-building skills
Confident engaging with senior stakeholders and decision-makersKnowledge of frameworks such as Crown Commercial Service (CCS) and NHS procurement frameworks would be particularly relevant.

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Only candidates based in UK and eligible to work in UK are allowed
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