Purchasing Administrator

Purchasing Administrator
Based: Hemel Hempstead
Type: Full-time
Salary: £26-28k
Eligibility: You must be eligible to work in the UK

We are seeking a Purchasing administrator to join our internal Purchasing Team. The ideal candidate will be proactive, motivated with ability to prioritise in fast paced environment and the initiative to effectively and efficiently meet the demands of the team. We are looking for a team player, with a can-do attitude!

You should have a strong desire to support customers by always offering exceptional service, as well as an aptitude for administration including maintaining data within our systems and other back-office duties.

Must have an excellent attention to detail, high standards and quality of work and be able to adopt to different working styles and needs.

You will also be expected to understand supplier agreements at a commercial level with a view of protecting and increasing company net profitability.

Key Responsibilities

• Raising Purchase Orders to suppliers
• Sourcing Products (pricing and stock availability)
• Purchasing goods online
• Procurement of software via Marketplaces
• Negotiating better pricing with suppliers
• Maintaining POP report
• Handling Incoming calls for Academia
• Managing purchasing related tickets and queries on our online ticketing system Zendesk.
• Log, maintain and report on RMA’s
• Other administration duties as required

Essential Skills & Experience

• Previous experience in a customer-facing administration/sales/retail role
• Customer-focused at all times
• Detail-oriented and organised
• Highly motivated and enjoy a fast-paced environment
• Have an ability to work independently, autonomously and take initiative
• Have the ability to multi-task and proactively manage various issues
• Have excellent time management and written and verbal communication skills
• Understand other business functionalities
• Strong organisation skills
• Problem solver
• Work under high levels of pressure

Why Academia?

Academia is an innovative and rapidly expanding technology company on a mission to transform IT services for large public and private sector customers. We’re not just a supplier; we’re a trusted partner for thousands of clients. 

Our ethos is simple, if we can provide great technology and make it work, we will empower our customers to optimise their investment in technology. Your IT success is our business.  

Building a strong reputation over 20 years as a top-tier provider of IT solutions and services, the company has sustained double-digit growth, with revenues exceeding £150 million in FY24. We have picked up prestigious industry awards along the way, including the highly prized CRN reseller of the year award. 

Backed by Strive Capital, which has provided strong financial and strategic support since 2020, Academia is well-equipped to continue expanding into new areas. Our dedicated lifecycle division, launched to meet the growing demand for sustainable IT solutions, reinforces our commitment to reducing environmental impact while supporting the full lifecycle of our technology. 

Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one of the UK’s most exciting tech success stories.