QA Support Analyst

Company : Confidential

Job Description - QA Support Analyst

QA Support Analyst
Chesterfield (Hybrid Working)
Circa £32k + Bonus & Benefits

Are you passionate about quality assurance and system reliability? Do you have a keen eye for detail and a drive to ensure systems run smoothly and efficiently? Join our client as a QA Support Analyst and play a vital role in enhancing the performance of our client’s administration systems.

About the Role:

As a QA Support Analyst, you'll work alongside the QA Lead and development teams to test, analyse, and ensure the integrity of the administration systems. You'll be instrumental in identifying risks, documenting defects, and supporting continuous improvement initiatives that help deliver the best possible service to its members.

What You’ll Do:

Develop and execute detailed test plans, scripts, and test cases
Perform functional, regression, and performance testing
Log and track defects, working closely with developers to resolve issues
Collaborate across teams to ensure full test coverage and alignment with system requirements
Support user acceptance testing and assist users with troubleshooting
Participate in system design reviews to ensure quality from the start
Maintain QA documentation and contribute to refining QA processes

What We’re Looking For:

Essential:

Strong understanding of software testing principles and practices
Experience with test planning and execution
Proficient in functional, regression, and performance testing
Familiarity with bug tracking and test management tools
Analytical mindset with excellent problem-solving skills
Strong communication and collaboration abilities
Attention to detail and commitment to delivering quality

Desirable:

Experience with pension administration systems or financial services
Knowledge of automation testing tools
Familiarity with SQL and database testing
Understanding of Agile development methodologies
Software testing certification (e.g., ISTQB)

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QA Support Analyst

Job Description - QA Support Analyst

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