Quality Administrator

Operational Assistant

Our client, a successful manufacturing business close to Norwich, are currently seeking an Operational Assistant to join their team.

This is a full time permanent position, based in Norwich.

Hours:

Basic hours 9:00am — 6:00pm Mon — Fri

Due to seasonal variations within the business these hours are regularly extended in the Winter, or may be reduced in the Summer.

Job Purpose:

• Support daily operations, logistics, risk assessments, and compliance with ISO standards within our team.
• The ideal candidate will assist in maintaining operational efficiency, managing inventory, ensuring quality control, and supporting compliance with industry regulations and safety standards.
• This role requires strong problem-solving skills, attention to detail, and a structured approach to risk management and process improvement.

Qualifications & Skills:

• Understanding of ISO standards, risk assessment methodologies, and quality management systems.
• Knowledge of health and safety regulations and compliance requirements.
• Strong analytical and problem-solving skills to assess risks and develop control measures.
• Ability to manage inventory and maintain accurate records.
• Proactive approach to identifying operational risks and process inefficiencies. Experience in logistics, quality control, or operational support is a plus. Proficiency in Microsoft Office (Excel, Word) and documentation management.
• Working knowledge of Microsoft packages - particularly Excel, Word, Internet and email. Additional Computer-based knowledge would be an advantage
• Able to understand basic business finance concepts and calculations. Must be a
• competent writer of business emails.

Preferred Qualifications:

• Experience with ISO 9001, ISO 14001, ISO 45001, or other relevant quality and safety standards.
• Background in operations, logistics, risk assessment, or quality assurance. e Familiarity with risk management tools and safety reporting systems.

Key Qualities:

• A methodical and logical approach to work with a technical aptitude and good problem solving ability
• Must have clean or near clean driving license.
• Mature approach, credible, and comfortable in dealing with colleagues, suppliers and customers alike.
• Good communication skills, ensuring effective communication between team members and leadership.
• Well presented with an understanding of good business practices and ethics. Keen for new experience, responsibility and accountability.
• Able to commute reliably to office base.
• Must have a flexible approach to working hours and be able to work extended hours on occasions when required

HOLIDAYS: 32 days per annum, including 8 days for public holidays, 3 or 4 days to be taken over Christmas shut-down

For further details on this exciting opportunity, please forward a copy of your CV today!

Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.

If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd