Quality Administrator

Company description:

B. Braun is one of the world's leading providers and manufacturers of healthcare solutions today. We focus on delivering exceptional value to our customers. Our wide range of products and services, as well as a long history in the healthcare sector, places us in the unique position of being able to provide expertise as well as solutions to our challenges.

Our aim is to support the healthcare sector to address the challenges it currently faces. From workforce and bed shortage to infection rates, we have a range of partnership models which focus on reducing system costs and improving both patient outcomes and hospital provider efficiency.

We employ over 1600 people across the UK with our Central Operations being based at our Head Office in Sheffield.

Job description:

Following a recent internal promotion, we are excited to be recruiting for a Quality Coordinator. In this varied role, you’ll be providing excellent customer service to both patients and healthcare professionals, carrying out administration to meet industry standards and will also spend one day a week be packaging and posting items from our onsite distribution centre.

If you’re looking for a something with diverse responsibilities, this is a great role for you!

Key Details:

• Job Title: Quality Coordinator
• Location: Chapeltown, Sheffield, S35 2PW
• Working Hours: 37.5 hours, Monday to Friday
• Contract: Permanent

Your main responsibilities:

• Processing quality complaints within company guidelines
• Arranging the collection of samples and products
• Providing ongoing support and updates to customers
• Packaging products and coordinating their return to manufacturers/customers
• Chasing manufacturers for any outstanding tasks and reports
• Sending closeout letters to customers
• Ensuring the systems are up to date at all times

What you need to succeed:

• Experience in and a passion for customer service
• An empathetic and supportive approach
• Administration experience and excellent attention to detail
• Confidence liaising with stakeholders of all levels
• The ability to handle large boxes and lift items of up to 16kg

What you get in return:

• 27 days annual leave plus bank holidays
• Discretionary annual bonus scheme
• 7% employer pension contribution
• 3x Salary life assurance
• Group income protection scheme
• Enhanced sick pay and family friendly payments
• Private medical insurance
• Health an wellbeing programme
• Employee assistance programme
• And much more…

Apply now! We look forward to receiving your application! #WeAreTeamBB

At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.

Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.