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Quality Administrator

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Job Description - Quality Administrator

Quality Administrator – Crickhowell
Salary: £23,000 - £27,000 per annum

Are you organised, detail-oriented, and passionate about quality management? We are looking for a proactive Quality Administrator to join a dynamic team based in Crickhowell.

In this role, you will be key to scheduling, coordinating, and maintaining quality-related functions and ensuring compliance with ISO 17025 standards. You’ll work closely with management to drive continuous improvement and support accreditation activities, audits, document control, CAPA processes, supplier and equipment management, and more.

Key Responsibilities:

  • Schedule, organise, and maintain the quality management system.

  • Coordinate accreditation activities and manage non-compliance evidence and improvement plans.

  • Support, run, and report on audit calendar compliance and ad-hoc audits.

  • Manage document control procedures and ensure timely review and approval.

  • Assist with CAPA investigations, action logs, and KPI reporting.

  • Maintain equipment inventory and support calibration and supplier compliance.

  • Support health & safety documentation and manage risk and issue logs.

  • Assist with administrative duties including meetings, minutes, and action logs.

What we’re looking for:

  • Strong organisational and administrative skills with good IT proficiency.

  • Understanding of quality management systems and their importance.

  • Excellent attention to detail and ability to work independently.

  • Effective communicator with the ability to build strong relationships.

  • Methodical approach with good time management and prioritisation skills.

  • Friendly, approachable attitude with a drive for continuous improvement.

  • Willingness to learn and undertake further training as needed.

Desirable:

  • Previous administration or secretarial experience.

  • Experience with ISO 17025 or internal auditing.

  • Auditor training and a valid driving license are a plus.

If you are ready to take on this important role and help drive quality excellence, we’d love to hear from you!

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