Quality and Policy Manager

Quality & Policy Manager (remote working, some travel required)
Are you passionate about driving positive change in the social care sector? Do you thrive in dynamic environments where you can make a real difference? If so, we want you to join our team as the Quality & Policy Manager.
What you'll do:
As our Quality & Policy Manager, you will play a crucial role in our Quality function, overseeing our Policy Framework to meet organisational and legislative compliance, planning, developing, and implementing a strategy for continuous improvement across all our services, and leading three Quality & Compliance Practitioners in focused support for our services. Most importantly, you will also be able to get out and about meeting the people we support to ensure we continue to deliver high quality services to everyone.
Key Responsibilities include:
The Quality & Policy Manager will develop and drive the strategic direction of all Quality Assurance activities across the charity that promotes continuous improvement and development and supports organisational performance.
The Quality & Policy Manager will lead and develop the Quality team.
Quality & Policy Manager will act as the key advisor on Quality and Continuous Improvement.
To provide assurance that Quality activities are being driven forward across the charity.
Quality & Policy Manager will provide assurance and support to the charity in meeting the requirements of an external assessor, for example: CQC/CIW and Local Authorities.
To work with other teams across the organisation to develop quality monitoring tools.
Quality & Policy Manager will lead on wider policy consultations and impact assessments affecting Health and Social Care and coordinating responses to these.
Qualification/Competencies:
A relevant qualification in social care, health care, or a related field (e.g., NVQ Level 4/5, Diploma in Health and Social Care, etc.).
Significant relevant experience at a management level in quality and compliance.
In-depth knowledge of relevant legislation, regulations, and standards governing social care services in the UK.
Inspirational team leader and team player through a pro-active management style that recognises the motivational requirements of the individual being managed with the ability to develop others.
Able to build strong and effective working relationships with key stakeholders (including individuals we support) and partners.
We really care about our staff and offer a wide range of benefits to each employee:
25 days annual leave (25 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
Pension scheme contributions.
Life assurance equal to three times your salary.
Access to Employee Well Being Programmes
Walsingham Rewards Scheme with extensive discounts on everyday items.
Exceptional training and continuing professional development opportunities.
Long service awards.
Eyecare vouchers.
Recommend a friend bonus of £250.
Access to Blue Light Card savings
If you're ready to take on this exciting challenge and help shape the future of social care in the UK, we want to hear from you!
Work with Walsingham and make a real difference to people's lives
Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism, brain injuries and other complex needs. We're different because we pride ourselves on putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.
At Walsingham Support, our staff teams are the linchpin of our organisation and they are passionate about our ambition. We work in an equal and diverse society in which people with disabilities are citizens in their own right. We support them so that they can reach their own potential. By working with Walsingham Support, you'll be supporting disabled people live their lives to the full.
Our Vision:
Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live.
We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector wide change.
Our Mission:
We see the person not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs.
Our Values:
People Focused:

Whether it is staff or the people we support, we strive for people to live their best lives.
One Team:

Achieving meaningful outcomes by coming together to create a friendly, proactive and inclusive culture.
Say it as it is:

Every voice is heard and respected, we encourage open and transparent communication.
Ambitious:

Determined to be the best in everything we do.
When we hire new people, we look for team players who take pride in what they do and adopt a can-do attitude. Each and every member of the team plays a vital role in making a huge difference to individual lives by helping them to reach their full potential. In return, well help you to exceed your career ambitions, aims and aspirations.
THE BENEFITS OF WORKING FOR A CHARITY
Working for a charity can offer a range of unique benefits compared to working for a commercial business. If it is your first time applying for a job at a charity organisation below are some of the notable differences between us and a commercial, corporate organisation:
Sense of Purpose:

Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator.
Social Impact:

Charities typically focus on addressing social issues, whether it's healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others.
Diverse and Inclusive Environment:

Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives.
Skill Development:

Working for a charity may provide opportunities for employees to develop a wide range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth.
Community Engagement:

Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness.
Flexibility and Passion-Driven Work:

While this may not be universally true, some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work-life balance.
Positive Workplace Culture:

Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment.
You are not making money for a board of Directors:

At Walsingham, any surplus funds generated by the charity goes back into the care of the service users not pay bonuses to directors.
Job Stability:

According to Tori Utley's article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so are less likely to suffer financially compared to companies that focus purely on profit. Many non-profit organisations do not have private owners, and they do not issue stock or pay dividends as rewards.
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