Quality Assurance and Compliance Manager

South Holland District Council are looking to recruit a highly organised and attention to detail orientated individual as our new Quality Assurance and Compliance Manager.

This exciting new role has been created to lead our Home Safety and Statutory Compliance teams that consist of dedicated officers ranging from supervisors, logistic officer, surveyors and remedial operatives.

The role consists of a unique mix of personally carrying out site inspections and quality checks whilst having managerial oversight of our Home Safety and Compliance teams – giving an opportunity to retain or gain management experience whilst not being chained to the desk!

Reporting to the Operations Manager for Repairs and Compliance this key leadership role will ensure our homes are safe, free from hazards and that we maintain our excellent approach to Statutory Compliance that is embedded across our Housing Landlord Service, all the time ensuring our approach aligns with our core customer-focussed values.

We are looking for someone who is passionate about delivering excellent services for tenants whilst strengthening processes, improving performance and embedding best practice across all aspects of property services.

As Quality Assurance and Compliance Manager, you will:

* Lead and develop a high-performing Home Safety and Compliance Team.

* Personally carry out site-based inspections, including post-void inspections, to ensure our homes meet the required standards.

* Facilitate and manage contracts that support the service, ensuring they achieve value for money, strong performance and high-quality outcomes.

* Review, improve and embed robust processes that deliver consistency, efficiency and compliance.

* Ensure excellent governance, data management financial management and performance monitoring.

* Foster a culture of continuous improvement, innovation and customer-focused service delivery.

* Work closely with the Repairs and Voids Manager, the Property Services Manager and other senior colleagues to ensure the reactive repairs function contributes towards meeting wider HRA, corporate and legislative requirements.

We are looking for a dedicated leader with significant experience in compliance, maintenance and construction-based health and safety.

You will bring:

* Experience in the social housing sector compliance arena, with a track record of leading and organising teams to work to cyclical inspection regimes whilst organising reactive remedial actions.

* Experience in conducting site-based assessments, inspections or surveys, with a keen eye for detail and the ability to report findings in a constructive, productive and professional manner.

* A track record of strengthening operational processes and delivering service improvements.

* Excellent leadership, communication and stakeholder management skills.

* Commercial awareness and a commitment to achieving value for money.

* A collaborative approach with a focus on delivering excellent outcomes for tenants.

Why Join Us?

This is an exciting opportunity to shape the future of property services at South Holland District Council. You will have the opportunity to influence strategy, modernise services and ensure our residents benefit from professionally managed, well-maintained homes.

If you are a forward-thinking property professional who thrives on improving processes, raising standards and leading teams to deliver outstanding results, we would love to hear from you.

BENEFITS: We offer excellent terms and conditions of employment including:

* Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life

* Generous annual leave scheme +option to buy more

* Employee Assistance Programme

* Employee Benefits Platform including retail, holiday, and leisure discounts

* Cycle to work scheme*

* Flu Jabs

* Free Eye Test voucher for regular screen users

* Flexible Working Policy

* Agile Working Policy*

* Car mileage reimbursement*

* Excellent career progression and training opportunities

* Long Service Recognition*

* Salary sacrifice car scheme roles over 33k*

*Certain restrictions may apply

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date
Only candidates based in UK and eligible to work in UK are allowed