Quality Assurance Lead - Pensions

Company : 4recruitment Services

Job Description - Quality Assurance Lead - Pensions

Quality Assurance Lead - Pensions - Wiltshire
Permanent
£49,764 - 52,400.00 per annum
Hybrid – 50% - 2/3 DAYS IN OFFICE – 2/3 DAYS WFH
Full time
Key Requirements and Responsibilities

Significant post-qualification professional experience in a similar environment
Expert knowledge in specialist subject area, including policy, legislation, systems, and professional guidelines
Strong understanding of emerging trends and sector-wide developments
Proven experience developing and implementing systems, policies, procedures, and best practices
Excellent ICT skills, including Microsoft Office and specialist software
Sound knowledge of operational systems, functionality, and capabilities
Experience in delivering complex projects and contributing to organisation-wide programmes
Ability to lead service transformation and drive continuous improvement initiatives
Strong planning, organisational, and workload prioritisation skills
Ability to manage and evaluate performance against set targets and standards
Highly effective interpersonal, communication, negotiation, and influencing skills
Proven problem-solving ability using initiative, creativity, and strategic awareness
Ability to apply professional judgement in complex, high-impact decisions
Experience advising senior leaders, councillors, and external partners on complex or sensitive issues
Confident in representing the service or council internally and externally
Skilled at balancing conflicting requirements and negotiating successful outcomes
Contribute to the development of long-term strategies and policies
Track record in identifying risks, trends, and service performance issues and recommending actionable solutions
Responsible for setting service standards and working practices that have council-wide impact
Ability to monitor and review service delivery and implement change where needed
Postgraduate professional qualification and/or significant relevant experience at a technical/professional level

To find out more information please contact Abbie at
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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Quality Assurance Lead - Pensions

Job Description - Quality Assurance Lead - Pensions

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