Quality Assurance Manager

Quality Assurance (QA) Manager

Hours: Monday to Friday (Full‑Time)

Salary: £56,000 per annum

Location: Gloucester – Regulated Manufacturing Environment

Salary: £56,000 per annum

Lead Quality Excellence in a Regulated Manufacturing Environment

Hawk 3 Talent Solutions are recruiting an experienced Quality Assurance (QA) Manager to drive quality performance, compliance and continuous improvement within a highly regulated production environment. This is a key leadership role responsible for ensuring products meet the highest standards, maintaining certification, and strengthening quality culture across the business.

You’ll oversee quality systems, complaint investigations, internal audits, CAPA, change management and continuous improvement — while leading a skilled team and working closely with Manufacturing, Supply Chain, Continuous Improvement and wider operations.

Key Responsibilities

Develop, implement and maintain robust quality assurance processes
Lead complaint investigations, internal audits, CAPA and change management
Ensure efficient, compliant and effective quality management system processes
Maintain ISO 13485 certification and support FDA Quality System compliance
Reduce cost of poor quality and drive customer satisfaction
Manage and mentor the Quality Officer, Quality Specialist and Validation Engineer
Coordinate training and collaborate with the training & development team
Work cross‑functionally with CI, Supply Chain and Manufacturing
Make independent decisions using sound judgement and initiative
Manage spend within the quality assurance budget
General Responsibilities

Follow all health, safety, environmental and quality procedures
Maintain a clean, organised working environment
Care for tools, equipment and adhere to company rules
Participate in improvement teams and support development of others
Undertake additional duties as required by business needs
Role Context

This role requires a methodical, organised individual capable of scheduling resources, managing priorities and delivering results within agreed timescales.

Knowledge & Skills Required

Bachelor’s degree in natural science, engineering, medical technology or equivalent
Minimum 5 years’ QA experience in a regulated manufacturing environment
Strong knowledge of ISO 13485:2016 and FDA Quality System requirements
Experience with quality tools: 8D, CAPA, 5 WHY, PDCA, 5S
Proven complaint investigation and resolution experience
Strong problem‑solving and project delivery skills
High attention to detail and passion for quality and continuous improvement
Proactive, fast learner, capable of working independently
Who We’re Looking For

Someone who:

Leads by example
Is proactive and solutions‑focused
Takes ownership and accountability
Builds strong cross‑functional relationships
Champions continuous improvement
Thrives in a regulated, fast‑paced manufacturing environment
Closing date: 20.08.26

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Only candidates based in UK and eligible to work in UK are allowed