Quality Assurance Officer

Quality Assurance Officer

Department: Quality
Location: Sceptre Court, Tower Hill
Salary: Competitive

About LCCA
At London College of Contemporary Arts (LCCA), we’re committed to delivering high‑quality, industry‑focused education that empowers a diverse student community to succeed creatively and professionally.

The Role
We’re looking for a detail‑driven Quality Assurance Officer to support the delivery and continuous improvement of academic quality across the College. Working closely with the Quality, Compliance and the wider academic teams, you’ll play a key role in strengthening quality processes, supporting validation and review activity, and ensuring alignment with regulatory frameworks.

What You’ll Do

• Support programme validation, approval, reapproval and periodic review activity

• Contribute to annual monitoring and academic quality reporting cycles

• Track and analyse key metrics including continuation and completion

• Support governance committees and ensure accurate recording and reporting

• Maintain and improve quality systems and data processes

• Provide guidance to staff on quality assurance policies and procedures

• Support student surveys (e.g. NSS, AMRs) and complaints processes

• Collaborate with academic and administrative teams to enhance student experience

What We’re Looking For

• Experience in academic quality or assessment processes within UK Higher Education

• Knowledge of QAA, OfS and HE regulatory frameworks

• Strong data analysis and reporting skills

• Excellent written and verbal communication

• Ability to build relationships across diverse stakeholders

• Highly organised with strong attention to detail

Why Join Us?
You’ll be part of a collaborative team shaping robust, student‑focused quality practices within a growing creative higher education environment.

How to Apply

Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team [email protected]

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.