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Quality Assurance Specialist

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Job Description - Quality Assurance Specialist

The Quality Assurance Specialist is a key player in the engineering and manufacturing department, ensuring that all consumer experience is positive. This role requires a keen eye for detail and a strong commitment to providing high quality of service.

Client Details

Our client is a large organisation, known for its commitment to innovation and quality. With a global reach and a strong presence in Burgess Hill, they are committed to fostering a collaborative and inclusive work environment.

Description

  • Provide risk-based facility and/or focused internal audits. Prepare audit reports and assure documentation with appropriate notification to management. Follow-up and coordinate with appropriate personnel for resolution to audit findings.
  • Administer the Customer Complaints, Deviation and Corrective Action/Preventative Action and Non-Conforming Materials programs. Perform complaint investigations and coordinate with other groups, as required, for resolution to quality issues.
  • Coordinate with required departments to assure appropriate prioritization of product processing and release to meet required timelines and customer needs.
  • Work to assure documents are processed and updated appropriately.
  • Provide training to staff on document handling within MasterControl as required.
  • Participate in regular meetings with the Production/Warehouse team or other groups to review product results and/or resolve quality issues.
  • Work in conjunction with manager to develop required special departmental projects or implementation of continuous improvement programs.
  • Perform miscellaneous tasks or other duties as assigned by manager and supported by training, education or experience.

Profile

A successful Quality Assurance Specialist should have:

  • Previous experience in Life Sciences, Pharmaceutical, Medicine or a related field
  • Familiarity with quality assurance procedures and standards in this industry
  • Excellent analytical and problem-solving skills
  • Strong communication and teamwork skills
  • The ability to handle customer complaints effectively and professionally
  • The capacity to work in a fast-paced environment and manage multiple tasks simultaneously

Job Offer

  • A competitive salary ranging from £35,000 to £38,000
  • An inclusive and collaborative company culture
  • Opportunities for career growth and development within the life science industry
  • A dynamic workplace located in Burgess Hill

If you are a quality-oriented individual with a passion for life science, we encourage you to apply for this Quality Assurance Specialist role.

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