Quality Assurance/Defects Administrator - FTC

Quality Assurance Administrator – ASAP Hire – Fixed Term Contract My client, an innovative and design-led property development company, is seeking a dynamic and highly organised Quality Assurance Administrator to join their Aftercare and Defects team on a fixed-term contract basis.

They are a team that values high standards, integrity, collaboration, and continuous learning. While they strive for excellence, they embrace setbacks as opportunities to grow and improve. Everyone’s contribution matters, and they aim to create a supportive, inclusive, and enjoyable workplace where people feel valued, proud of the work they do, and remember to celebrate success along the way!

Please note: The ideal candidate must have experience working in a similar role within the housing or construction sector.

• Contract length: Immediate start until the end of February 2026
• Location: Based on-site at their offices and apartments | South London
• Working Hours: Monday to Friday, 9:00 AM – 5:30 PM

Key Responsibilities:

• Assist QA Managers in tracking and documenting snags and defects using CRM tools such as iAuditor and Salesforce
• Conduct daily site inspections, capturing photographic evidence of snags for inspection reports
• Maintain accurate and up-to-date records of all quality assurance activities
• Ensure snag reports are properly filed and easily accessible for review
• Collaborate with various departments and contractors to resolve issues and uphold quality standards
• Deliver excellent customer service to both internal and external stakeholders
• Prepare and distribute quality assurance reports and supporting documentation
• Provide administrative support and assist in coordinating QA projects
• Monitor outstanding issues and follow up to ensure timely resolution
• Contribute to continuous improvement initiatives within the QA team

Health and Safety All employees are expected to actively support and promote health and safety best practices in line with statutory obligations.
This role involves regular on-site work requiring PPE. Possession of a valid CSCS card is advantageous.

Ideal Skills and Attributes:

• Strong administrative skills and experience, ideally within housing or construction
• Excellent customer service skills
• Exceptional attention to detail and accuracy
• Proactive, diligent, and highly organised
• Able to work efficiently in a fast-paced environment
• Excellent written and verbal communication skills across internal teams and external suppliers
• Strong data entry and compliance skills
• IT literate and tech-savvy – experience with Salesforce or iAuditor is highly beneficial
• Proficient in Microsoft Office packages including Word, Excel, and Outlook
• A strong team player, with the ability to work both collaboratively and independently, effectively prioritising your workload

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To apply, please contact Anu Deb – Director at GKR International, Real Estate Talent Specialists – today.