Quality Auditor

Job Title: Quality Auditor

Location: Southwest/Devon/Somerset

Job Type: Full-Time (40 hours per week)

Salary: £39,000 to £41,000 depending on experience

Airband is a leading internet service provider delivering high speed broadband to rural communities. We provide a variety of solutions to connect our customers including Fibre to the Premises and Fixed Wireless Solutions. In fact, we are leading the way in Wireless and there has never been a more exciting time to join Airband as we continue to grow our customer base across our network. You will work to drive Quality and professional standards across the business. Through thorough inspections/Audit of both network build and installation, you will build a reputation for perfection and report on all findings.

Responsibilities

• Collate Business / contract Quality statistics in a timely manner and submit to the Head of Quality.
• Take the lead on quality and provide advice and support to the regional build teams.
• Undertake Inspections and Audits across all functions of the business to establish compliance with company policies, procedures, and standards (Ensure compliance of PIA compliance standards and Airband build/installation standards).
• Assist in the preparation of reports and analysis of the quality performance of the business based upon the inspections and audits completed.
• Review Quality information to identify trends and areas for improvement.
• Monitoring and regular review of the of contractor and sub-contractor Quality performance management.
• Highlight areas of strength and best practice in Quality so that other teams may adopt and benefit from them.
• Develop and maintain effective working relationships with managers, supervisors, employees, contractors/sub-contractors, and external resource.
• Undertake investigations of poor quality , identifying the root cause and create action plan to prevent recurrence.
• Driving Continuous improvement programmes through effective analysis, process audits and collaborative activities.
• Ensure Compliance with specified PIA / Airband Principles and standards.
• Monthly QC Checks on Test results and Cabinet documents.
• Maintain proper record of Assessments and Report to Management with Finding’s in Monthly reporting.

Key Skills - Good oral, written and presentation skills, suitable for clients, sub-contractors & our workforce. Accredited in the installation of Telecoms networks i.e, Poling, cabling etc. Experience in monitoring quality standards.

Certificates/Tickets

Essential

Emergency First Aid at work, SA001A OH Safety Awareness, SA002 UG Safety Awareness, S5 Pole Survey, S6 Duct Survey, NOPS Card, NRSWA-O1 SLG (signing, lighting & guarding)

Desirable

Lead Auditor ISO 900, Asbestos Awareness, Manual Handling, Static Boom (1b) Mobile Boom (3b), S011 - FTTP for Surveyors, S013 - Network Regulations for Surveyors

What can Airband Offer you?

• 25 days of paid leave a year rising to 30 plus bank holidays with service.

• 5% Airband pension plus a minimum 3% employee contribution.

• Customer referral bonus - a thank you for every customer you send our way.

• We offer hybrid working – a mix of working from home and in the office.

• Free Broadband - If you are in our coverage, you can benefit from free broadband with us!

• 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans.

• Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)

• Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year!

• Refer a friend reward scheme – a selection of great rewards to choose from!

Pre-employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role.

Recruitment agency support is not required at this time.