Quality Control Supervisor

Contracted Hours: 37.5 Hours per week
Location: Corby

We are looking to recruit a full time Quality Control Supervisor, based in our brand new Distribution Centre, opening September 2024.

About Us
Russell & Bromley is the luxury fashion footwear destination with an unswerving reputation of quality and craftsmanship, steadfast in its pursuit of bringing the exceptional to the everyday. From women’s shoes and bags designed for timeless style, to sartorial men’s classics and leisure wardrobe standouts, our products both endure the test of time and push into modernity. With the use of the finest European materials, our investment pieces provide the foundation for exceptional living.

Quintessentially British and born of a romance between two shoe purveying families in 1880, Russell & Bromley remains so today. Delivered and designed with our unique approach and with a ‘glint in the eye’ every experience with Russell & Bromley charms just as the eponymous brand has for over a century.

About the Role

Working closely with the DC teams and Product Technologist you will be responsible for reviewing and assessing the product at Goods In stage; comparing against shipment samples to approve bulk from the suppliers. As a key liaison for goods in/bulk production you will ensure that our reputation for outstanding quality is maintained and delivered by our international supply chain .
You will also be responsible for overseeing the QC fail process; within the warehouse supporting any QC fails/returns and the teams involved through rework.

As an industry professional you will advise, approve and manage the AQL process with the DC team across all product categories – to ensure swift movement of stock through the DC and into location.

Reviewing & documenting all incoming stock to AQL & brand requirements.
Assessing bulk deliveries for product quality, correct labelling against Gold seal samples.
Requesting Gold Seals in a timely manner to be passed to our internal QC team ahead of delivery.
Proactively arrange meetings with relevant stakeholders to cascaded information & action points.
Manage the assessment and reporting on supplier’s performance at QC check stage, with a key focus on pass/ fail/ commercial approvals for each supplier. Report to the wider business and incorporate into formal seasonal supplier assessment documents.
Work with DC staff and Product Technologist to resolve any deliveries that fail AQL checks. Updating AQL reports to be shared with suppliers.
Able to spot problems/issues and proactively seek a way to resolve them.
Work with the Product Technologist to put in place supplier improvement plans/ corrective action, with clear goals and requirements to support improve bulk production- monitor and report on progress.
Highlight any needs for any 3rd party (in country) QC inspections if needed before goods leave the factories.
Work as the link between AQL issues and the product Tech/buying team ensuring bulk issues are highlighted and communicated for future season improvements.
Management of faulty returns process and reporting to give E2E visibility for key stakeholders.
Must be able to access site and occasionally visit head office in London.

About You

Previous QC experience in footwear/accessories in retail preferred
Good sense of commerciality.
Needs to be very good at solving complex problems, communicating and managing large projects.
Experience working as part of a QA Team and have great attention to detail.
Experience working with third party processors.
Working knowledge of relevant software tools and computer literacy particularly with Microsoft systems.