Quality Control Technician

Are you a detail-oriented quality professional with a passion for maintaining high product standards? Elevation Recruitment Group are working with one of the UK’s leading importers and wholesalers who are looking for a Quality Control Technician to join their fast-paced team.

In this role, you will play a vital part in ensuring the quality and compliance of our wide-ranging product portfolio, working closely with our buying, sales, and overseas supply partners.

• Review and approve product packaging artworks.
• Update packaging with correct instructions and mandatory warnings.
• Approve pre-production samples for new product lines.
• Investigate and resolve product quality issues and customer complaints.
• Perform goods-in quality control (QC) checks.
• Provide technical QC support to the buying and sales teams, including answering customer queries.
• Liaise with overseas suppliers to ensure quality and compliance.
• Monitor supplier performance and ensure continuous improvement.
• Investigate high product return or damage rates and recommend solutions.
• Assist with registering and managing own-brand trademarks.

• Experience in a busy QA or QC environment.
• Highly organized and able to manage shifting priorities in a fast-paced setting.
• Meticulous attention to detail and strong record-keeping abilities.
• Excellent proofreading and written English skills.
• Confident using Microsoft Word and Excel.
• Strong communicator, able to work effectively across teams and with international partners.