Quality Coordinator

Quality Coordinator

Location: West Cumbria and/or Haydock, with travel across sites

Attendance: Hybrid (2 days a week from site)

Job type: Permanent / Full time

Salary: Competitive

Delkia is a specialist engineering and technology company for safety-related and mission critical systems in highly regulated sectors, including aerospace, clean energy and maritime sectors. Our offer incorporates: engineering design, technical consultancy and systems integration.

We believe that engineering is not just about technology, manufacturing and innovation. It’s about the people behind it. Delkia ensures that its teams are the focus of its business through passion, belief and simply a better way of working, resulting in great outcomes for our customers. We’re also proud to have signed the Armed Forces Covenant and invest in future talent through supporting STEM initiatives, apprenticeships, placements and summer interns.

Our Head Office is in Haydock, supported by facilities in Egremont, Cumbria. Alongside these locations, we have a network of skilled staff working across the UK, forming a dynamic and highly capable team.

Come and join a company that values our people and is growing fast.

Overview of the role:

The Quality Coordinator will act as the primary lead for Quality Management across the business, supporting the Compliance Manager in ensuring robust adherence to ISO 9001 and related standards. The role will drive continual improvement (CI), support automation of quality processes, and embed a strong quality culture across all business functions.

What you’ll be responsible for:

• Act as the main point of contact for quality compliance across the business, ensuring the effective operation of the Quality Management System (QMS).


• Maintain certification to ISO 9001 and support other relevant standards (e.g., ISO 14001, ISO 45001 as required).


• Lead and coordinate internal audit programmes, ensuring audit findings are tracked and resolved in line with best practice.


• Prepare for, host, and support external audits, ensuring evidence and records are accurate and compliant.


• Drive continual improvement initiatives across departments, identifying opportunities for efficiency, standardisation, and digitalisation.


• Champion automation of quality systems and processes, working with IT and business functions to embed smarter workflows.


• Work with engineering, projects, operations, and commercial functions to ensure quality is integrated across the lifecycle of all deliverables.


• Produce clear reporting and analysis on quality performance, KPIs, and trends for SLT/Board review.


• Support training and awareness activities to promote a positive quality culture.


• Provide advice and guidance on compliance issues to staff at all levels.

What you’ll bring:

• Experience as a Lead Auditor (ISO 9001) qualification (IRCA-certified or equivalent).


• Experience in a Quality or Compliance role, preferably within engineering, technology, defence, or safety-related industries.


• Strong knowledge of quality systems, audits, non-conformance management, and root cause analysis.


• Experience of driving CI programmes.


• Excellent communication skills, able to influence at all levels of the organisation.


• Proficient in Microsoft 365 and SharePoint environment.

Nice to have:

• Exposure to additional standards (ISO 14001, ISO 45001, ISO 27001).


• Experience working across multiple sites.


• Project management or Lean Six Sigma qualification.


• Familiarity with regulated industries such as nuclear, defence, or aerospace.


• Proven track record in maintaining and improving ISO 9001 certification.


• Embedding automation/digital quality tools.

The Person:

• Proactive and self-driven with high personal integrity.


• Strong attention to detail balanced with pragmatic decision-making.


• Collaborative approach, able to work effectively across diverse teams and functions.


• Passion for quality and continuous improvement, with a mindset to modernise and automate.

Armed Forces Covenant Commitment:

• As an Armed Forces Covenant Bronze Member, we commit to ensuring Armed Forces personnel leaving the service and Armed Forces Veterans and their spouses will be actively considered alongside other candidates to providing their qualifications are comparable to the job description. Please indicate your previous service in your application. This role has been mapped against the RN/Army/RAF career streams and is closely aligned with SNCO ranks (CPO, SSgt and CT/FS).

What we offer:

• Competitive salary


• Employers pension contributions of 5%


• 23 days holiday, plus 3 discretionary days to cover the Christmas closedown period (plus Bank Holidays)


• Birthday Day Off (in addition to your holiday entitlement)


• Healthcare cash plan – allowing you to reclaim the cost of everyday healthcare


• Volunteering time including 1 day for STEM related activities


• Professional Membership fees


• Free tea, coffee and fruit in the workplace


• Team collaboration and social events including a fully funded Christmas Party


• Cycle to Work scheme


• Free onsite parking


• Flexible working


• Training and development


• Excellent company standards


• Company bonus scheme


• Great team spirit

Our Vision:

To be the UK’s leading engineering and technology partner for safety-related and mission-critical systems.

Our Mission:

To enable a safer, more resilient world through the provision of engineering and technological solutions. We take pride in our role as a partner for safety-critical systems, ensuring the protection of people, assets, and missions that matter most.

Our Values:

• Collaboration and teamwork


• Integrity, trust and accountability


• Safety and security


• Client focused


• Positive social value and impact


• Continuous improvement

Our Purpose:

At Delkia we are driven by our purpose to protect lives and critical assets.

Equal opportunities: Delkia is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be aware that many roles working for Delkia will be subject to UK national security vetting restrictions. Candidates must be eligible to live and work in the UK and satisfy requirements for national security vetting
clearance as appropriate.

All applications will be dealt with in the strictest of confidence. If you require any reasonable adjustments during any part of the application process, please get in touch to discuss.

Note to Agencies: Delkia has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any unsolicited CVs submitted will be deemed as gifted to Delkia and any terms & conditions associated with the use of such CVs will be null and void.