Quality Improvement Lead

• Deliver targeted quality initiatives across the site that improve reliability and right‑first‑time performance, aligned to site priorities and DBS principles. 

• Partner with the wider Quality function and relevant stakeholders to identify quality issues and execute practical improvements. 

• Track and trend nonconformances and customer complaints, driving focused actions to reduce recurrence and overall NC and complaint counts, in partnership with the relevant owners. 

• Apply data and quality tools (e.g., SPC, capability, Pareto, trend analysis) to quantify performance, confirm root causes, and measure the impact of improvements. 

• Own and deliver initiatives that reduce Cost of Quality by strengthening process controls, improving process robustness, and embedding sustainable standard work. 

Who you are:  

• Degree (or equivalent experience) in Engineering, Science, or a related discipline. 

• 5+ years’ experience in ISO‑regulated / cGMP manufacturing (e.g., ISO 13485, pharmaceutical, FDA/MHRA regulated environments) with strong quality exposure. 

• Works with a high level of autonomy to define a structured approach, manage competing priorities, and embed sustainable process improvements. 

• Strong problem‑solving toolkit (e.g., RCA, 5Why, Fishbone, FMEA, etc. where appropriate) and the ability to translate analysis into practical improvements. 

• Strong stakeholder management skills, able to influence decisions and gain alignment across functions to implement change. 

It would be a plus if you also possess previous experience in: 

• Lean / DBS / Six Sigma training or certification, with experience applying CI methods to reduce defects and variation. 

• Experience supporting external or internal audits/inspections (e.g., ISO, FDA, MHRA, notified bodies) and translating findings into effective, sustainable actions. 

• Exposure to complex site improvements (e.g., new product introduction, process changes, or equipment / method improvements) within a regulated environment.