Quality Manager

Quality Manager
Role purpose:
The Quality Manager holds a vital role in maintaining and enhancing the highest standards of teaching, learning, and assessment. Reporting directly to the Director of Quality and Professional Development, your primary responsibility will be to support, challenge, and coach our teaching staff, fostering a culture of continuous improvement.
Key Responsibilities:
Collaboration and Training

• Collaborate with the Director of Quality and Professional Development to develop and deliver inspirational, innovative, and up-to-date training programs that exemplify outstanding teaching, learning, and assessment.
• Provide extensive coaching and support to individual teaching staff members, enabling them to enhance their practice in teaching, learning, and assessment. Offer guidance and assistance for their ongoing professional development.

Improvement and Compliance

• Contribute to the improvement of teaching, learning, and assessment by making accurate judgements, providing high-quality coaching feedback, and actively participating in teachers' development plans.
• Collaborate with Heads of Institute to enhance identified provisions related to teaching, learning, and assessment, aligning them with the highest quality standards.
• Maintain a comprehensive understanding of Ofsted priorities, expectations, and judgements regarding the quality of education, ensuring strict compliance within the institution.

Professional Development and Engagement

• Design, deliver, facilitate, and evaluate professional development programs for teaching staff, focusing on the continuous enhancement of their teaching skills and practices.
• Actively engage in professional development activities and take on cross-college responsibilities within your area of expertise, such as digital innovation.
• Provide dedicated support to newly qualified or staff training to be teachers, offering guidance and assistance to help them develop their professional practice.
• Foster collaboration with other educational providers and external agencies to identify and disseminate best practices in teaching, learning, and assessment, driving continuous improvement.
• Actively seek and respond to the views of learners, working closely with them to enhance and improve the quality of their learning experience through innovative and inspirational practices.
• Analyse and interpret relevant data and information to support ongoing improvements in student success and teaching, learning, and assessment.
• Actively participate in relevant college groups and events focused on teaching, learning, and assessment, contributing to the overall enhancement of educational standards.
• Provide accurate information and reports to the Vice Principal of Quality and Learner Experience and Director of Quality and Professional Development, ensuring transparency and accountability.

Additional Responsibilities:

• Conduct comprehensive reviews of the service provided by your Institute through the effective implementation of internal quality improvement processes.
• Drive improvement and performance within your Institute and across the College through timely and supportive intervention activities, aligning with identified improvement priorities.
• Support the implementation of Self-Assessment and Quality Improvement Planning at Institute and College levels, strategically driving positive outcomes for learners.
• Conduct and lead various observations of teaching, learning, and assessment activities across different delivery models, both on-site and off-site, and perform quality audits to support identified improvement priorities.
• Drive and support college-based initiatives that enhance the quality of teaching, learning, and assessment, aligning with strategic objectives.
• Foster close collaboration with HR and the Director of Quality to ensure that Quality and HR processes are synchronized and support the effective performance management of staff.
• Ensure that college based CPD is targeted, relevant, of a high standard, and demonstrates a clear impact on teaching, learning, and assessment practices.
• Support the effective implementation of internal and external quality assurance processes to meet Awarding Body and other external quality requirements, ensuring rigorous standards are upheld.
• Coordinate and lead Internal Verifiers (IVs) to ensure that internal assessment and verification consistently exceed both College and Awarding Body standards.
• Stay proactive in seeking and responding to national developments in teaching, learning, and assessment, utilizing this information to support curriculum teams in enhancing quality.
• Drive timely achievement and review of quality assurance and improvement-based actions at Course, Curriculum, Institute, and College levels, ensuring a proactive and results-driven approach.
• Ensure curriculum areas are consistently prepared for external inspection/review by aligning internal quality assurance and enhancement processes with external expectations.

Qualifications and Experience: To be considered for the role of Quality Manager, you should possess:

• A relevant educational qualification, preferably at the postgraduate level.
• Extensive experience in the field of teaching, learning, and assessment, with a proven track record of driving quality improvement.
• Demonstrated experience in delivering training and coaching to teaching staff.
• In-depth knowledge of educational technologies and their effective integration into teaching practices.
• Excellent analytical and data interpretation skills.
• Strong organizational and project management abilities.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively and build relationships with various stakeholders.