Quality Manager

This role will require the ability to define and implement the key quality processes needed to fundamentally improve and control internal and external quality. It will also manage compliance to environmental and health & safety legislation and regulation. Ensure that all documentation and procedural compliance, regulation and legislation detail is properly reported, communicated and audited Investigate, report and communicate company quality performance from internal and external quality issues to customer non-conformance Champion the quality function and quality improvement business-wide Define measurable criteria to form a factual based approach to quality reporting and improvements Continually assess and refine the company's quality processes to ensure ongoing best practice and ISO compliance Analytical / statistical tools & methods: Application experience with 8D, Pareto, histogram, scatter plot, 5-why, cause-effect diagram, error-proofing, variation analysis, Statistical Process Control (SPC), and Design for Experiments (DOE). An expert in problem solving, root cause analysis and associated methodologies. External Requirements: In-depth and working knowledge of international and customer specific quality standards (E.g. ISO9001, AS9100, ISO/TS16949) including lead of compliance assessments. Inspection and Testing: Demonstrated awareness of tools and techniques for inspection and testing systems, and the methods of validating acceptability of an inspection system (E.g. Accuracy - Linearity / Bias Study, Precision - Gage R&R). Product / Process Quality Planning: Effective utilisation of Advanced Product Quality Planning (APQP) processes and tools (E.g., DFMEA, Process Flow Diagram, PFMEA, Control Plan, Process Capability, Run-at-Rate, etc.) Quality Leadership: Has led the quality strategic planning and deployment activities for a business. Can communicate a future state vision of quality systems and related performance. Responsible to be an active participant in decision gate reviews as part of an APQP based New Product Development process. Directly responsible for identifying the projects for quality continuous improvement to reduce scraps, reworks and warranty costs. Ideally degree educated but individuals qualified by experience will be considered provided they demonstrate the ability to manage the breadth of this role Minimum of 3 years experience in a similar role Possess a practical approach to problem solving with the ability and experience to utilise appropriate quality investigation tools Facilitation and application of G8D problem solving methodology Able to liaise with customers and suppliers throughout the supply chain Able to drive process change and quality systems development in a demanding environment