Quality Manager

If you’re looking for a hands-on, challenging and rewarding Quality Manager role where you can make a real difference, this could be the opportunity for you. You’ll take ownership of the Quality function, driving standards, resolving quality issues and leading continuous improvement across the business.

Quality Manager – Responsibilities:

* Take ownership of the company's Quality Management System (QMS) and ensure ongoing compliance with ISO 9001 and customer requirements.

* Lead the Quality function, developing a strong quality culture across the business.

* Manage non-conformances, customer complaints and corrective actions, ensuring effective root-cause analysis and sustainable solutions.

* Lead internal, customer and certification audits.

* Monitor and improve key quality measures including scrap, rework, defects, customer complaints and Right First Time.

* Work closely with Operations and Engineering to identify and reduce recurring quality issues.

* Manage supplier quality, including supplier non-conformances and corrective actions.

* Drive continuous improvement initiatives to reduce waste, defects and cost of poor quality.

* Support new product and process introduction, including FMEA, Control Plans, APQP and PPAP where applicable.

* Ensure inspection, testing, calibration and quality-control processes are effectively managed.

* Provide quality performance reporting and recommendations to senior management.

* Lead, develop and coach the Quality team.

* Have the authority to quarantine or stop production where significant quality risks are identified.

Quality Manager – Person Specification:

* Proven experience in a Quality Manager or senior Quality role within a manufacturing environment.

* Strong experience managing a QMS, ideally to ISO 9001.

* Experienced in root-cause analysis, 8D, 5 Whys, NCR and corrective action.

* Experience managing internal and external audits.

* Strong understanding of manufacturing processes and quality-control techniques.

* Experience managing and developing people.

* Strong analytical, problem-solving and communication skills.

* Commercially aware and able to balance quality requirements with operational priorities.

* Confident working with senior management, customers, suppliers and shop-floor teams.

* Practical and proactive, with the confidence to challenge where quality standards or customer requirements may be compromised.

* Lead Auditor, CQI or Lean Six Sigma qualifications would be advantageous.

* Knowledge of SPC, MSA, FMEA, APQP and PPAP would be advantageous
Only candidates based in UK and eligible to work in UK are allowed