Quality Manager

We are seeking an experienced Quality Manager to lead the quality function within a precision engineering and manufacturing environment.

The role will have responsibility for the ISO 9001 Quality Management System, customer quality, supplier quality, inspection, non-conformance and continual improvement. The successful candidate will be technically strong, commercially aware and comfortable working directly with both customers and production teams.

Key Responsibilities

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Lead and maintain the ISO 9001 Quality Management System.

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Manage internal, external and customer audits.

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Act as the key quality contact for customers.

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Manage customer complaints, returns, concessions and corrective actions.

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Lead 8D, RCA, CAPA and NCR processes.

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Identify root causes and implement effective corrective actions.

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Interpret engineering drawings, specifications and GD&T requirements.

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Oversee inspection, testing, measurement and product release.

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Manage FAI/FAIR, inspection plans and control plans.

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Maintain calibration, measurement and traceability systems.

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Support CMM, metrology and precision inspection activities.

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Manage supplier quality, supplier corrective actions and supplier performance.

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Support supplier audits and approval processes.

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Monitor quality KPIs, including scrap, rework, complaints and Cost of Poor Quality.

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Lead continuous improvement and quality improvement projects.

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Support FMEA, APQP, PPAP, SPC and MSA activities where applicable.

Experience & Qualifications

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Proven experience as a Quality Manager, Quality Engineer or similar within precision engineering/manufacturing.

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Strong practical knowledge of ISO 9001 and quality management systems.

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Good understanding of GD&T, engineering drawings and dimensional tolerancing.

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Experience with precision machining, CNC manufacturing or similar engineering processes.

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Experience with CMMs and precision measurement equipment is desirable.

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Strong understanding of NCR, 8D, root-cause analysis and corrective action.

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Experience with internal auditing and external certification audits.

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Knowledge of SPC, MSA, FMEA, APQP and PPAP desirable.

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Engineering or quality-related qualification desirable
Only candidates based in UK and eligible to work in UK are allowed