Quality Manager - H&I Laboratory

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Quality Manager to join our Quality and Regulation team.

Title: Quality Manager 

Salary: £42,000 - £47,000 per annum (inclusive of London weighting)

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: H&I Laboratory, Hampstead, London

Job Summary 

The Quality Manager will drive the quality agenda within the Anthony Nolan H&I Laboratory. They will work with colleagues within the Quality Team and the Laboratory Team to maintain compliance with the relevant accreditation standards, currently UKAS ISO15189 and the European Federation of Histocompatibility and Immunogenetics (EFI). This is a unique opportunity to support a diagnostic laboratory, as a member of the quality and regulation team in a dynamic organisation striving to improve the lives of patients every day.

This is a vital role for the organisation and therefore it is key that this individual maintains an up-to-date knowledge of the relevant quality standards (ISO 15189, EFI) and quality management skills. Driving the quality culture, they will refine and review the quality management road map and deliver a comprehensive quality education programme.

This role will sit within the Quality team, reporting to the Head of Quality and working alongside the other Quality Managers. The position supports our H&I Laboratory, which is one of the largest in the UK, with over 50 people. The H&I Laboratory delivers a clinical Histocompatibility and Immunogenetics service along with commercial laboratory services. In the last financial year, we supported 370 adult stem cell transplants and 29 paediatric patient stem cell transplants, in addition to processing over 37,000 donor samples.

We are looking for a motivated and enthusiastic professional, with experience of working in a highly regulated healthcare laboratory, ideally a diagnostic laboratory or stem cell laboratory. An individual who is excellent at building and maintaining relationships with a wide range of internal and external stakeholders including the external regulatory and accreditation bodies. Due to the collaborative nature of the position, understanding the complexities of working in a busy laboratory environment is crucial.

Essential Attributes

• BSc in Biological Sciences or an equivalent science.


• Extensive experience of working in the quality management function within an accredited and/or licensed healthcare establishment for e.g. a diagnostic laboratory, stem cell processing laboratory or a manufacturing laboratory. It would be an advantage to have experience in a clinical H&I laboratory.


• Strong IT skills with proficiency in preparation and presentation of QMS related data, auditing, and reporting, desirable to have experience of using Ideagen Q-pulse software.


• Knowledge and experience of validation and qualification processes (IQ, OQ, PQ) for laboratory equipment and processes.


• Substantial experience as an auditor (completion of a certified training course or a reviewer for an accreditation body) having conducted (prepared checklists, performed audits and prepared and delivered the final audits to teams) and participated in inspection audits.


• Experience of managing significant change projects (to services, processes, or equipment) within an accredited or licensed laboratory.


• Excellent interpersonal and communication skills, chairing meetings, preparing data and dashboards for discussions of QMS data and issues, being prepared to challenge colleagues when there are issues with compliance.


• Effective time management skills and the ability to manage large and varied workloads.


• Good understanding of the relevant UK legislation and quality standards Anthony Nolan seeks compliance in, for example, United Kingdom Accreditation Services (UKAS) ISO 15189, European Federation of Histocompatibility and Immunogenetics (EFI) to cover the requirements of the H&I Laboratory and FACT JACIE, FACT NetCord, the Human Tissue Act, CQC and GMP to cover the wider Laboratory Services departments.

What’s in it for you?

• A competitive salary


• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme


• A stimulating work environment full of opportunities to learn and develop


• Life Assurance of four times annual salary


• Travel season ticket loan, Cycle to work Scheme


• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.