Overview: To carry out customer site surveys using root cause analysis in relation to complaints from customers. Report findings and recommendations to the TQC Manager following each visit. Provide a consistent level of quality support, meeting agreed levels or targets and forecasts, while maintaining required quality standards and ensuring all relevant documentation is accurate. Ensure that all procedures are strictly adhered to, including HR, H&S, Quality & Production etc. Ensure customers expectations are met or exceeded by ensuring products are in line with quality processes, accreditations and with the customers demands. Site Visits carrying out complaint audits. Completing site visit reports Qualifications & Experience Essential competencies Experience of working with end consumer. Good knowledge of Sub-floor preparation standards. Experience of working with vinyl flooring. A good ability to determine root cause of defects. Be punctual and reliable. Be a strong team player with a good work ethic. Can produce basic reports on site visits. Be prepared to work away from home for extended periods A full driving licence is required. Ability to use Microsoft office (training provided) A full driving licence is required for this role Key competencies: Working with People Delivering Results & Meeting Customer Expectations Persuading & Influencing Relating & Networking
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the UK.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast!
Find the best jobs in the UK, apply in 1 click and get a job today!