Quality Technologist

• Annual Salary: £38,000
• Location: Central London
• Work Model: Hybrid (2 office days)

Join a leading global supplier in the food, beverage, and nutrition industries as a Quality Technologist within the Customer Pillar. This role is crucial for maintaining the high standards of the products and services, ensuring compliance and enhancing customer satisfaction.

Day-to-day of the role:

• Complete customer questionnaires daily using regulatory and supplier information.
• Respond to technical queries from customers and suppliers concerning ingredients, quality, and food safety.
• Participate in and execute projects aimed at the continuous improvement of the Quality Management System.
• Collaborate with the Key Account Management (KAM) team and support various Quality department tasks based on workload and priorities, including:
  
  • Arranging third-party laboratory analyses.
  • Updating and reviewing product documentation such as specifications, Certificates of Analysis (COA), Safety Data Sheets (SDS), allergens, GMO status, animal feed labels, packaging, HACCP, etc.
  • Reviewing Standard Operating Procedures and other controlled documents.
  • Preparing questionnaires and statements for customers.
  • Conducting training sessions and presentations.
  • Managing third-party and customer audits/visits.

Required Skills & Qualifications:

• Minimum of 3 years of experience in a Quality, Technical, or R&D role within the Food, Ingredients, or Supplements industry.
• Strong understanding of Quality (Technical) requirements and standards in the food industry, including HACCP, BRC Food or Agents and Brokers, FAMI-QS (animal feed), Organic/BIO, Kosher, Halal, and ISO 9001.
• Experience in auditing and resolving non-conformances or complaints.
• IT proficiency, particularly in Microsoft Office applications, with a strong emphasis on Excel.
• Experience with retail online specification systems (e.g., QADEX, Hamilton Grant) is desirable.
• Essential training or understanding in food legislation and food labelling.

Benefits:

• Opportunities for personal growth, including training and development.
• Health Cash Plan.
• Subsidised gym membership.
• Discretionary bonus.

To apply for the Quality Technologist position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.