Quotations Administrator

Quotations Administrator

Basic salary: £25,396.80 per annum.

Plus department bonus scheme of an additional OTE of £1,500 per year. You’ll be eligible to join this bonus scheme after your 6 month probation. In year one you’d be eligible for £750 OTE in bonus.

Monday - Friday, 8am - 4:30pm (40 hours per week). No weekends.

Northampton. Office based.

Permanent.

Match Recruitment are recruiting on behalf of their client based in Northampton. You’ll be working full time - office based at their Head Office. Our client is an established manufacturing business, supplying most of the well-known brands like Amazon, Royal Mail, McVities and many more.

Do you have a sharp eye for detail and a methodical approach to administration? Are you confident working with engineers, sales teams, and customers to deliver accurate quotations and repair estimates? If you're methodical, highly organised, and thrive in a supportive team environment, then this role offers the perfect opportunity to put your skills to work at the heart of a busy service department.

Summary of the role:

The primary focus of this role is to manage the full administrative process of generating quotations and estimates for repairs and spare parts. You will be responsible for handling quote requests from field-based engineers, the service sales team, and customers. This position requires a highly organised and methodical individual with strong attention to detail and a solid understanding of commercial processes. You will be a key member of the Help Desk team, working within the wider service department structure.

Your daily duties in our client’s own words:

• Receiving enquiries from our customers, resellers, engineers and Service Sales team via email.
• Assisting customers on any quotation queries to resolve in a timely manner.
• Contacting customers to clarify quotation requirements.
• Contacting engineers to ascertain information relating to quotes requested.
• Contacting our factories and suppliers for repair components or spare parts.
• Prepare and issue accurate and timely quotations for customers , tailoring them to specific needs and ensuring all details are correct.
• Using our supplier portals to generate product repair estimates.
• Generate and issue quotations to customers in line with our SLAs and KPIs.
• Updating repair and spares trackers to ensure visibility of lead-times through to delivery.
• Ensuring POs received are forwarded to the correct team member to convert.
• Raising Pro-Formas for customer spares orders.
• Liaise with our factories and manufacturing partners for delivery updates.

Please apply today to learn more and be considered and shortlisted.

Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven’t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don’t be despondent and feel free to apply to future job adverts.