Reception & Office Administrator

Reception & Office Administrator

Salary: £25,000 + Excellent Benefits Package

Location: Cwmbran

Join a Market-Leading Organisation!

An exciting opportunity has arisen to join a thriving, industry-leading business based in Cwmbran. As the company continues to grow, they are seeking a professional and personable Office Administrator who is comfortable covering a variety of duties to support their established team.

The successful candidate will be the first point of contact for all customers. They are looking for someone who is well presented and can create a welcoming and professional experience every time. You'll play a crucial role in keeping the day-to-day office operations running smoothly, ensuring calls, queries, and orders are handled with efficiency and care.

Key Responsibilities:

• Customer Service – Meet and greet visitors, manage calls, and provide excellent support to customers.
• Process orders with accuracy, assist with returns, and keep customers informed on their deliveries.
• Handle office admin duties, manage records, and keep everything running like clockwork.
• Respond promptly and professionally to customer enquiries via phone and email.
• Liaise with internal departments to ensure smooth coordination of orders and services.
• Monitor and maintain office supplies, ensuring key items are stocked and available.
• Assist with incoming and outgoing post and deliveries.
• Support with the organisation of company meetings and events.
• Maintain a clean and welcoming reception and office environment.
• Strong IT skills, especially in Microsoft Office Suite.

The ideal candidate will have previous experience in reception, customer service, and general administration. Someone who is happy to go the extra mile to support the team. You will be a confident communicator with strong verbal and written skills and remain calm under pressure.

What’s in It for You?

• Modern, state-of-the-art office (this is an office-based role)
• Comprehensive training on internal systems
• Clear progression and career development opportunities, if that is what you are looking for
• A fantastic opportunity with a reputable South Wales employer
• Employee Benefits Package
• Company pension scheme
• Employee discounts and cashback platform
• Free on-site parking
• Cycle to Work scheme
• Health & Wellbeing Programme (including Health Cash Plan, EAP, subsidised smartwatch)
• Enhanced maternity and paternity leave
• Additional leave entitlements (bereavement, enhanced holidays)
• Regular company events and social activities (quarterly events, prize draws)

If you are looking to join a friendly company, that offers stability and a superb working environment, please get in touch for further details.