Reception & Security Support Officer

We’re Hiring: Reception & Security Support Officer

Location: Wrexham, UK - Kelloggs

Pay: £30,826 per annum 

Hours: 40HRS P/W Mon - Friday days 7am - 3pm

 From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

Grade: Site Based

See a Different World. Where potential is seen and progress is nurtured.

Are you looking for a rewarding career where you can make a real difference, provide exceptional customer service, and feel empowered every day?

Join our team at Securitas as a Reception & Security Support Officer, where we value diversity and are committed to creating a supportive and inclusive environment for all our employees.

Working on behalf of our client Kelloggs as a Reception & Security Support Officer, you will play a key role in maintaining a safe, secure, and welcoming environment. Acting as a professional first point of contact for visitors, contractors, and employees, you will combine reception and security responsibilities to support the smooth day-to-day operation of the site.

This is a varied and engaging role that blends customer service, administration, and security responsibilities. You will be responsible for managing visitor access, operating reception systems, handling enquiries, monitoring site security, conducting patrols and inspections, responding to incidents, and maintaining accurate records and reports. You will work closely with both the client and your colleagues to ensure site procedures are followed and the highest standards of service are consistently delivered.

Every day will bring new challenges and opportunities to make a positive impact. Whether you are welcoming visitors, supporting site operations, maintaining security standards, or assisting with administrative tasks, your professionalism and attention to detail will be key to the success of the site.

✨ Some Benefits of Working With Us ✨

Dental plan – helping you keep that smile healthy

Pension scheme – invest in your future

Payroll ISA – smart, tax-efficient savings made easy

️ Canteen and break room facilities – comfortable spaces to relax during your breaks

On-site welfare facilities – including accessible toilets and staff amenities

And much more! – we're always looking for ways to support our team and enhance the employee experience

Join us and enjoy a workplace that truly values you!

Responsibilities

You’ll play a vital part in keeping people, property, and information safe. That includes:

• Support both reception and security lodge operations, adapting to operational requirements and business needs.
• Maintain accurate records, reports and documentation in accordance with site procedures and client requirements.
• Provide a professional and welcoming front-of-house service for employees, visitors, contractors, drivers and VIP guests.
• Provide a switchboard service for all incoming calls
• Provide reception or lodge cover during periods of annual leave, sickness absence and other planned or unplanned absences.
• Support the management of vehicle arrivals and departures, assisting drivers with site access requirements and paperwork.
• Provide support and assistance during First Aid and emergency incidents, ensuring appropriate escalation and reporting.
• Responsible for the operation and monitoring of site communication systems, telephones, radios and potentially being the first site point of contact.

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

What we’re looking for:

We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:

• A valid SIA licence & Full First Aid.
• Driving Licence.
• Good working knowledge of Microsoft Office applications, including Outlook, Word and Excel.
• Previous security/reception experience
• Good working knowledge of security operations and security systems.
• Ability to maintain a professional composure when dealing with unusual circumstance and events.
• The right to work in the UK, with a 5-year checkable history.
• Strong communication skills in English—both written and spoken.

It’s great to see you’re considering a career with Securitas UK!

Join our global team of 336,000+ colleagues and help make the world a safer place.

At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

Diversity & Inclusion – Be Yourself

We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

Your Benefits

• STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
• Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers – Save money on eye tests and when purchasing spectacles.
• WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
• Toothfairy – Online access to advice and guidance, from real UK Dentists.
• Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.

See a different world.