Reception Supervisor FT

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Reception Supervisor to help shape the Staycity guest journey.

Benefits:

• Paid family leave (>1 year of service)

• Flexible working patterns

• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals

• Discounted rates for overnight stays for you, your family and friends

• Refer and earn scheme - earn up to £/€550

• Cycle to work scheme- to support a healthy lifestyle and our planet

• Education Support to help you foster new skills

• Volunteer days: 2 paid volunteer days per year

• Support for you and your family when you need it with our Employee Assistance Program (EAP)

• An extra day off to celebrate your birthday

We would love you to have:

• Previous experience working in a similar property is helpful but not a “must have” as full training will be provided

• Prior experience using Opera is helpful but not a “must have” as full training will be provided

• Excellent communication and interpersonal skills are required for this role.

What you can do for us:

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group

• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.

• Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.

• Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.

• Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team

• Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Join us and be part of the journey.