Reception Team Leader

A very exciting opportunity for a Reception Team Leader has come up to join a fantastic company based in Godalming! Our client is a specialist in their field, looking for an innovative and self sufficient person to lead and support a team and provide support across the business to their clients and customers.

The Reception Team Leader will carry out the following duties:

• Be the first point of contact for all reception team enquires
  Have the ability to deal clients and sensitive information and requests
• Manage the team rota to ensure appropriate cover at all times
• Manage team holidays ensuring holiday and staff absence
• Act as cover for the team when required
• Manage the training and performance of the team and team members
• Carry out informal meetings and escalation where necessary
• Take responsibly for appraisals with support from HR team
• Provide additional support to the reception team
• Carry out general reception duties

To be considered for the Reception Team Leader position you will:

• Have previous customer service experience
• Be able to work well in a high pressure environment
• Maintain excellent communication skills both verbally and written
• Have great IT knowledge
• Have previous rota organising experience, this is essential
• Maintain previous experience managing a team
• Have a professional and friendly approach
• Maintain excellent time management and organisational skills

This is a fantastic opportunity for a Reception Team Leader who is looking to join a great company! Please apply for more information.