Reception/Admin Assistant - East Locality Family Hubs

Job Title: Reception/Admin Assistant - Family Hubs
Salary: £26,556 - £28,764 per annum
Grade: B
Contract Type: Fixed Term 18 months
Working Hours: 37 hours per week

About the Role

We are seeking a committed individual to join us in the East Locality Hubs as an Administrative/Reception Assistant to be first point of call for all visitors to the Family Hubs/Children’s Centre. 

The post-holder will create a warm, welcoming and friendly atmosphere that will encourage families to use the Family Hubs/Children’s Centre and will provide information services in the 0-19 (up to 25 if SEND) wellbeing model and will undertake administrative duties as required. 

The post holder may also be required to work in any locality.

What We Are Looking For

Key experience and skills required:

• Experience in clerical duties is essential and of working with families.


• Ability to use computer-based systems and a variety of computer packages including Microsoft Office and Management Information Systems that will provide a variety of statistics, reports, monitoring and data to meet requirements and needs where required.


• Effectively support all Family Hub staff to secure service excellence and work in a helpful and courteous manner.


• To be organised, an effective communicator and work as part of a team.


• Demonstrate resilience, flexibility and the ability to be responsive to the day to day needs of the service.


• To undertake admin duties as required by the Family Hub/Children’s Centre Manager and Family Hub/Children’s Centre Lead.


• To participate in relevant meetings/attend training as required and ensure Health and Safety requirements for the premises and staff are met in line with Thurrock Council Policies and Protocols.


• Valid UK driving licence and use of car to be able to travel to other localities as required.

Benefits of Working with Us 

 At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: 

• Generous annual leave entitlement 


• Local Government Pension Scheme 


• Flexible and hybrid working opportunities (where applicable) 


• Ongoing training and professional development 


• Employee assistance programme and wellbeing support 


• Staff discounts and local offers 


• A supportive and inclusive working environment 

DBS Check: Basic Disclosure and Barring Service (DBS) check is required for this post.

Advert Closing Date

• Redeployment Only: 19th July 2026


• Internal & External: 2nd August 2026

Interview Date: To Be Confirmed

Additional Information 

If you have any questions about the role or interview process, please contact: 

Amanda Jerman/Lesa Philip

Email: [email protected] or [email protected] 

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)