Receptionist

Part-Time Receptionist – TONI&GUY 
Location:

1 Ormond Place

Cheltenham, Gloucestershire

GL50 1JD

Schedule: 24 hours per week (Week 1: Tues, Wed, Fri | Week 2: Tues, Fri, Sat)

Salary: £12.21 per hour

Are you ready to step into the fast-paced world of a premium TONI&GUY salon? We're seeking an enthusiastic, professional, and client-focused Part-Time Receptionist to join our dynamic team. If you thrive in a busy environment and have a passion for delivering exceptional customer service, this is the role for you!

What We Offer:

• Competitive hourly rate of £11.44 per hour.


• 17 days annual leave, including bank holidays (pro-rata for part-time).


• Complimentary haircuts and colour services – indulge in our expertise!


• Discounts on our luxury hair products.


• A supportive and vibrant team environment.

Your Role:

As the first point of contact for our clients, you’ll be the face of TONI&GUY, ensuring every visitor receives a warm and authentic welcome. Key responsibilities include:

• Maintaining an organised and professional Front of House environment.


• Managing salon stock levels and placing orders as needed.


• Processing client bills and rebooking appointments.


• Handling emails, petty cash, and banking with accuracy.


• Opening and closing the salon, including ensuring health and safety protocols are followed.


• Supporting stylists and technicians, helping them build loyal client relationships.


• Delivering high-level hospitality by offering refreshments and creating a relaxing experience for every client.


• Recommending products to suit individual client needs.


• Conducting return-to-work meetings and overseeing fire and health safety requirements.

What We’re Looking For:

• Essential: Reception experience with strong organisational and multitasking skills.


• Desirable: Previous salon experience, ideally with Zenoti booking software.


• A team player with a passion for customer service and an eye for detail.


• A proactive approach to problem-solving and assisting colleagues.

Why TONI&GUY?

At TONI&GUY, we celebrate individuality and value potential, skills, and passion above all else. Whether you're an experienced salon professional or new to the industry, we encourage you to apply if you're eager to be part of a world-renowned brand delivering excellence in hairdressing.

Click Apply Now to join our team and start an exciting new chapter with TONI&GUY. We look forward to welcoming you!