Receptionist

Receptionist

Location: Bishop’s Stortford, CM23 3AL
Salary: £25,500 – £26,500 per annum + Benefits
Contract: Full-time, Permanent

Join Our Compassionate and Professional Team!

Daniel Robinson & Sons Ltd, a family-owned business serving the community for over 130 years, is looking for a caring and proactive Receptionist to join our dedicated team in Bishop’s Stortford!

This is an opportunity to contribute meaningfully to a company that prides itself on empathy, professionalism, and long-standing community values.

Receptionist – The Role

As our Receptionist, you will be the first point of contact for families and visitors to the funeral home. This is a key front-facing position where your professionalism, compassion, and attention to detail will help ensure a calm and respectful environment for those we serve.

Your day-to-day responsibilities will include:

• Welcoming visitors and clients to the funeral home in a sensitive and professional manner
• Handling incoming calls, enquiries, and appointments
• Supporting families during visits to the Chapel of Rest
• Maintaining accurate records and administrative systems
• Managing reception and office duties, including data entry, filing, and document preparation
• Assisting across various areas of the funeral home as required

Please note: This is a physically active role that involves working across different areas of the funeral home.

What We’re Looking For

We are seeking someone who is not only organised and efficient but also compassionate and adaptable. You should have:

• A caring and empathetic approach
• Previous experience in a reception or administration role
• Strong Microsoft Word and Excel skills
• Excellent communication and interpersonal abilities
• A high level of accuracy and attention to detail
• Confidence working independently and as part of a supportive team
• A flexible attitude, with the willingness to assist in a wide range of duties

What We Offer

• Salary: £25,500 – £26,500 per annum
• Death in Service Insurance
• Company uniform provided
• Discretionary bonus scheme (after a qualifying period)
• Company sick pay (after a qualifying period)

About Us

Daniel Robinson & Sons Ltd has been supporting families and local causes for over a century. Our team is proud to provide exceptional care and service during life’s most sensitive times.

If you feel you have the skills and empathy to support our team and the families we serve, we’d love to hear from you.

Apply today to be part of a company that makes a real difference!

No agencies please.