Receptionist

Receptionist required to be first point of contact for all visitors and staff to Lockton Belfast. You will handle both internal and external calls for the company; in a calm, courteous and professional manner in accordance with Lockton procedures.

Responsibilities of the role will also include:

• Ensure meeting rooms are kept in order, liaising with facilities associates, if required.
• Answering the telephone as the first point of contact with Lockton, and to provide consistently high levels of customer service.
• Provide accurate routing of calls to appropriate departments/persons, or dealing with their enquiries as necessary.
• General administrative duties such as binding reports, general typing, archiving etc.
• Meeting Room diary management.
• Utilising databases when required

About you:

• You should have a confident and positive approach.
• A knowledge of standard desktop software (MS Office) and have the ability to learn in house systems
• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• A thorough understanding of and adherence to Lockton standards and procedures.
• Proven ability to work with office equipment.
• Work in support of other team colleagues.
• Good typing and keyboard skills.
• Previous experience of using telephone management software.

Please note, this is a full time on-site role based in Belfast City Centre.

Lockton is the world's largest privately held independent insurance brokerage. Since 1966, our private ownership has allowed us to serve our clients, nurture our people, and give back to our communities in ways other companies simply can't. We're passionate about helping you achieve your ultimate potential. If you believe in providing excellent client service, supporting community initiatives, and being part of our caring culture, then you belong here.