Receptionist

Wanted: A Warm, Confident Professional Who Sets the Tone for Everything That Follows

Do you genuinely enjoy working with people? Take pride in being welcoming, organised and calm – even when things are busy? And understand how someone is greeted, spoken to and supported really matters?

If you’re looking for a role where you’re trusted, valued, and empowered to make a difference – not just answer phones – this could be the role for you.

We are looking for a proactive and personable individual to be the welcoming face of our Firm, leading a high‑quality front‑of‑house experience and delivering a professional, seamless service that leaves a lasting impression.

Who Are We?

At Fullers Family Law, it’s not just about the job – it’s about how we treat people.

We support individuals and families through some of the most important and emotional moments of their lives. From the very first call or visit, how someone feels matters – and our Receptionist plays a vital part in that experience.

We’re a people‑focused, Gold‑accredited Investors in People firm, known for our warm culture, strong values and genuinely supportive working environment. How we treat people matters – to our clients and to each other.

Why Join Fullers?

We want our people to feel supported, trusted and able to thrive.

At Fullers, you’ll be part of a collaborative and friendly team where your contribution is noticed and genuinely valued. We invest in our people, support wellbeing and believe that doing things properly – and kindly – makes all the difference.

This is a role where you’ll be relied upon, respected and encouraged to take pride in the experience you create for others.

Purpose of the Role

This role is integral to our client experience and the smooth running of the office.

Our Receptionist, is the first impression, the steady presence and the friendly voice that helps clients feel listened to, supported and in safe hands. You play a vital role in setting the tone for every interaction that follows.

You’ll bring reassurance, organisation and professionalism to everything you do – helping the firm run smoothly while creating a welcoming environment for clients, visitors and colleagues.

What You’ll Be Trusted With

You’ll play a central role in the daily life of the office, including:

• Welcoming clients and visitors with warmth, professionalism and empathy

• Managing a busy switchboard and directing calls confidently and efficiently

• Creating and maintaining a well‑organised, welcoming reception and meeting room environment

• Preparing meeting rooms to a high standard

• Supporting office organisation, supplies and general administration

• Being a calm, reassuring presence in a fast‑paced, people‑focused environment

This is a full‑time, permanent role based in our modern Milton Keynes office.

Is This You?

You don’t need to be loud or extroverted – but you do need to be kind, confident, and composed.

We’d love to hear from you if you:

• Have experience in a receptionist or front‑of‑house role

• Communicate with warmth, clarity and professionalism, in person and by phone

• Stay organised and calm when juggling multiple priorities

• Take pride in creating a positive, well‑run environment for others

• Are comfortable using Microsoft Office and working in a paperless setting

It’s a bonus if you also have:

• Experience in a legal or professional services environment

• Familiarity with case management systems

What You’ll Get in Return

In return for your commitment and care, you’ll expect:

• A competitive salary

• 25 days’ holiday plus bank holidays

• High‑quality training and development

• A supportive, collaborative team environment

• A strong focus on wellbeing and work‑life balance

• The opportunity to make a genuine difference to people’s experience

Looking to Apply?

We understand that applying for a new role can feel daunting, and we’re always happy to have an informal, confidential conversation first.

If you’d like to talk things through, please contact Kirsty Sayers on 01234 912185.

We review every application carefully and are committed to being open, honest and supportive throughout the process – so you can decide whether Fullers feels right for you just as much as we decide whether you’re right for us.

Closing date: 07 April 2026