I am currently recruiting a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future.
Duties
* Answer customer enquiry emails/phone calls and redirect as necessary
* Maintain and update service record spreadsheets
* Update Flowlens enquiries and assign to appropriate personnel
* Assist Service Administrator with paperwork and reminder emails where required
* Maintain customer relations ensuring polite and professional standards via email and on the phone
* Book lodgings for field service engineers
* Generate RAMS for service and installation using the company H&S portal
* Send weekly service email reminders to customers
* Document filing
* Work both within a team and individually to fulfil daily activities in a professional and timely manner
* Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch
* Ensure customer documents are filed appropriately and in accordance with government legislation
The salary for this role is up to £30,000. Hours are 8am - 5pm Monday to Friday Only candidates based in UK and eligible to work in UK are allowed
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