Job Description - Receptionist




Job Summary






As a well established local printing business, we are seeking to recruit a part-time Receptionist for Thursday and Friday afternoons (1pm - 5.30pm) or just Friday afternoons 








In this vital role, you will join our team in providing professional, excellent front desk support and be the first point of contact for callers via the reception switchboard as well as visitors to our Radstock site. 




 




The role is for either 4.5 hours or 9 hours per week with the opportunity to work additional hours to cover holidays etc.








Duties








  • To answer all phone calls promptly, providing excellent customer service and routing inquiries efficiently


  • Greet all visitors onto site in a welcoming and professional manner


  • Ensure all delivery drivers are signed in and out of site and operate the security gates 


  • Manage daily incoming mail if it arrives in the afternoon


  • Ensure the reception area remains tidy, professional and welcoming    


  • Support team members with administrative tasks such as updating staff lists and rotas, booking of meeting rooms/lunches, course bookings etc 


  • Any other administrative duties requested by the HR Business Partner in line with job level      




 







Requirements



  • Excellent communication skills - friendly, clear and professional in all interactions


  • Good organisation skills


  • Previous reception experience is a bonus but not essential


  • Basic proficiency in MS Office Suite (Word, Excel, Outlook) 


  • Ability to respond quickly to enquiries 


  • Right to work in the UK 




  















Benefits



  • 25 days holiday plus Bank Holidays (pro rata'd for part-time working) 


  • Contributory Pension scheme

  • Life Assurance and Income Protection


  • Employee Assistance Scheme


  • Enhanced maternity and paternity pay


  • Cycle to Work scheme


  • On-site gym and parking


  • Recruitment referral scheme










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