Receptionist Administrator

Do you have experience working as a Receptionist, Administrator or Assistant?
 
Have you worked in a customer facing role?
 
And are you highly organised and efficient?
  
Our client is an incredibly reputable business based in Warwickshire that offers a variety of services to individuals or companies. The business specialises in delivering these goods through specialised departments. They are looking for a Receptionist Administrator to come on board with their friendly, easy-going team. The ideal candidate will have previous receptionist or administration experience as well as experience in a customer service-facing role and show excellent communication skills. In return, the business will offer you a great working environment with a tight-knit team who all strive to see each other succeed.
  
Key Responsibilities:

• Be first point of contact for all visitors at reception and provide administration support, ensuring the smooth functioning of the front desk.
• Direct all visitors to the correct or relevant member of staff.
• Answer incoming calls promptly and professionally, directing callers to the appropriate personnel or voicemail, and taking detailed messages when necessary.
• Maintain a log of all visitors to Reception, welcoming scheduled visitors, and promptly notifying staff of their arrival.
• Notify appropriate staff members of any deliveries.
• Check that all monies received at Receptionist is dealt with accordingly, through issuing a receipt and notifying the relevant staff member that a collection is required immediately.
• Verify Anti Money Laundering (AML) documents.
• Handle scanning and sorting of posts for all departments upon request.
• Manage bookings for meeting rooms.
• Maintain high standards and keep the receptionist area tidy.
• Enter all incoming new enquiries via phone, email, or in-person onto the Prospect register in Tikit.
• Ensure all incoming and outgoing post is received correctly and sent accurately.

Key Skills & Experience:

• Previous experience in a customer-facing and administrative role is preferred.
• Proficiency in telephone systems and adept at handling calls with professionalism.
• Excellent keyboard skills with a strong command of Outlook, Word, and Excel.
• Demonstrated commitment to excellent client care.
• Strong interpersonal and communication skills.
• Exceptional organisation and administration abilities.
• High level of accuracy and attention to detail.
• Ability to maintain discretion and always uphold client confidentiality.

Additional Information:

• Monday-Friday 9am-5pm (35-hour week).
• 23 days annual leave (increasing to 27 days with length of service).
• Office Closure between Christmas and New Year (1 day’s holiday must be allocated).

After Probation:

• Private Health Care Scheme.
• EAP for employees and families.
• Death in Service (3x annual salary).
• Enhanced company sick pay.

To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at 01295-983585. Alternatively, connect with us on LinkedIn via the following link: https://in/shanelle-bowyer-3b8796139/