Receptionist and Administrator

We are an award-winning company and one of Europe's leading designers and manufactures within the engineering sector. We employ over 220 staff in the UK and Overseas and are seeking a Receptionist and Administrator to join our UK Head Office based In Frimley, Surrey. You will report into and support our Health and Safety and Facilities Manager and work alongside a part time receptionist covering administrative and reception tasks, with the role being split 60% reception and 40% administration. In this pivotal role, you will be the first point of contact for visitors and callers, ensuring a professional and welcoming reception. Additionally, you will handle a variety of administrative tasks to support the smooth operation of our office

The role would suit candidates with some reception experience or simply very good customer service skills with good administration ability too. You may be working in a reception role in another sector such as leisure, retail or hospitality and be seeking an office-based role or you may be looking to return to work after a break or you may have general customer service and admin skills and be keen to secure a reception role, as we can provide full training. This is a busy role which will offer chance to grow and develop.

Working Monday to Friday 8am – 4.30pm with a 2pm finish on Fridays, we offer a salary of up to £26k plus annual bonus scheme, with a full comprehensive benefits package that includes free parking, enhanced pension, bonus, gym discount, retail discounts, cycle to work scheme, eye care policy and 24 days holiday along with a company profit share bonus scheme too.

Our offices and manufacturing site have expanded substantially over the last decade and so we can offer stable employment with plans for further growth. This is an exciting opportunity for candidates seeking a varied reception and administration role supporting many departments such as design, projects, quality, and goods in along with our clients and suppliers.

Reporting into the HSE & Facilities Manager, your key duties will be:

• Visitor Management: Greet and welcome visitors, maintain the visitor monitoring system, distribute PPE, and notify relevant staff of visitor arrivals.
• Contractor Coordination: Maintain the Contractor Control spreadsheet, update Safetybank with contractor documents, issue work permits, and provide inductions and supporting documents.
• Switchboard Operation: Manage incoming calls, connect callers, take messages, and direct voicemails.
• Mail Handling: Sort and distribute incoming mail, and frank outgoing mail.
• Meeting Coordination: Manage the meeting room diary, arrange catering, and handle orders and collections for internal meetings.
• Travel Arrangements: Book travel and accommodation for staff members.
• Supply Management: Order and monitor stationery, refreshment stock, and cleaning materials.
• Uniform Distribution: Oversee the order and issue of company uniforms.
• Documentation Management: Maintain safety, racking, EL, security tour documents, develop templates, update, and rebrand documents, and ensure regulatory compliance.
• Event Support: Assist in organising events, including charity events and the annual Christmas party.

To be successful for the Reception and Support Administration role you will have some previous reception, customer service and/or administration experience within an office, retail or hospitality environment and have a good knowledge of Microsoft programs. You should have an excellent phone manner and be confident dealing with colleagues, clients and suppliers via phone and in person as we have visitors to the site. You will be happy to work alone and be motivated to meet deadlines. The role would suit candidates seeking to join a large, well established and secure company who can offer full training and the chance to learn and develop.

We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary plus annual bonus.