Receptionist and Customer Service

Our client, a national retail company, is looking to recruit an enthusiastic, positive and flexible Receptionist to complement their growing team and be the first point of contact for clients visiting the company.4

Reporting to the Office Manager, duties to include:

· Greet and welcome guests as soon as they arrive at the office

· Direct visitors to the appropriate person and office

· Answer, screen and forward incoming phone calls

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic and accurate information in-person and via phone/email

· Receive, sort and distribute daily mail/deliveries

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Order front office supplies and keep inventory of stock

· Update calendars and schedule meetings

· Arrange travel and accommodations, and prepare vouchers

· Keep updated records of office expenses and costs

· Perform other clerical receptionist duties such as filing, photocopying, updating the CRM system.

As a successful candidate previous work experience in a Receptionist, administration or customer service role and proficiency in Microsoft Office Suite would be desirable.

Hands-on experience with office equipment, solid written/ verbal communication skills and the ability to be resourceful and proactive when issues arise are essential and hands-on experience with office equipment would be beneficial.

This is a fantastic opportunity to join a great company offering a relaxed and friendly working environment together with a competitive salary.