Receptionist in Private Clinic

An exciting opportunity for a Private Medical Receptionist has become available to join a Front of House team in a private clinic on Harley Street (close to Baker Street and Bond Street tube stations) with a competitive salary on offer.

The clinic is highly specialised, independently owned, with state-of-the-art facilities, and is dedicated to providing the best, personalised healthcare with a breadth of surgical and medical expertise in the eyes.

Private Clinic Medical Receptionist

As a key member of the Front of House Administration team, you will be responsible for providing professional and patient-focused service to our referring consultants and their patients attending the reception, registration and cashiering areas.

· Hours: 9.00am - 6.00pm, Monday to Friday

· Salary up to £32k depending on experience, 23 days of holidays

Private Medical Receptionist responsibilities

· Liaising with patients over the phone and via email to book appointments

· Managing up to 3 clinic diaries, taking payments, advising on treatment plans, and dealing with any issues that arise.

· The Medical Receptionist will also be required to take on administrative duties such as ordering office supplies, stock-taking, and scheduling building maintenance appointments as and when needed.

· To ensure the highest levels of service excellence are delivered to patients, staff, and clinic visitors.

· To follow departmental processes and procedures to ensure that the best patient services are delivered.

Skills & Experience

· Previous experience as a receptionist in a similar private clinic or hospital

· Excellent communicator, adaptable, with good attention to detail and problem-solving skills.